Healthcare IT Installation and Support Technical Lead

Job Description

Job Description

Healthcare IT Installation and Support Technical Lead- Hyde Park/Staten Island, NY (Location Subject to Change) (Comp: $22/hr.)

TOGA Technology is seeking qualified IT installation and support technician with 1 to 2 years of experience working in healthcare and hospital environments to support our growing customer base within the healthcare vertical.  The position will include travel to multiple sites within Long Island and the 5 boroughs performing deployments of new technology. Mileage is reimbursable and job is subject to change.

Qualifications

• PC imaging
• Service now experience (would be a bonus)
• Experience with installation of local printers and network printers (preferably zebra/Hp
• Experience using remoting in tools such as (Bomgar/RDP
• Ability to lift 50+ pounds

Responsibilities

• Healthcare IT installation and support technical lead;
• TOGA Technology is seeking qualified IT installation and support technicians with 1 to 2 years of experience working in healthcare and hospital environments to support our growing customer base within the healthcare vertical
• The position will include travel to multiple sites within the 5 boroughs performing deployments of new technology and mobile technology carts as well as ongoing support and issue resolution of existing and new carts
• Knowledge of windows, macOS
• PC setup and cable management
• Experience with installation of hardware (HD’s/ Memory)
• Ability to communicate efficiently and professional via emails/ teams
• Active Directory experience(preferred)
• Experience with Kronos clock installations

TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.

Here's what we do:

Managed Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.

True Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.

Lifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.

TOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.

Contact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.

The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.

Company Description

TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.\r\n\r\nHere's what we do:\r\n\r\nManaged Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.\r\n\r\nTrue Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.\r\n\r\nLifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.\r\n\r\nTOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.\r\n\r\nContact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.\r\n\r\nThe big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.