Zone Project Manager

eMulti-site and multi country rollout managemen tDevice refresh and OS migration (Windows/macOS

• Endpoint management tools (Intune / SCCM / Jamf
• Project planning, scheduling, and executio
• Field technician and vendor coordinatio

nChange management and cutover / hypercare handlin esOwn end-to-end EUC project delivery across the assigned zone (multi-country / multi-site) Define and manage scope, timelines, milestones, deliverables, and acceptance criteri a.Lead project kick-off, planning, execution, hypercare, and BAU handove r.Drive site onboarding/offboarding (site managing/unmanaging) readiness and executio n.Manage EUC rollouts: device refresh, OS upgrades (Win10/11), peripherals, site setup/relocation s.Build and maintain integrated project plan including dependencies, critical path, and cutover step s.Coordinate with Field Technicians (FTs) for scheduling, site access, onsite activities, and coverag e.Align cross-tower teams (EUC Ops, Network, Security, Service Desk, Apps, Procurement) for end-to-end executio n.Maintain RAID (Risks, Assumptions, Issues, Dependencies) log and drive mitigation to closur e.Run governance cadence: weekly/daily reviews, progress tracking, action/decision managemen t.Provide weekly status reports highlighting progress, risks, issues, and support require d.Manage escalations and blockers (site readiness, approvals, logistics delays, resource constraints

• .Plan and execute cutover, readiness checks, go/no-go, communications, and rollback approach (if needed
• .Coordinate Change Management activities: CAB approvals, change windows, stakeholder communication

s.Lead hypercare/stabilization period post-deployment and ensure smooth transition to BA U.Ensure compliance with security policies, access controls, and EUC standards during deploymen t.Ensure asset tracking and documentation are updated (serials, allocations, returns, disposal records d.Manage vendors/partners for staging, shipping, dispatch, and rollout execution (if applicable

• .Track effort/cost vs plan and highlight variances early (if financials are in scope
• .Drive continuous improvement through standard templates, playbooks, and process optimizatio

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