Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Bilingual Quality Assurance & Customer Experience Lead

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is looking for a dedicated quality assurance professional in Denver, Colorado. The role involves monitoring customer interactions, analyzing feedback, and leading quality improvement initiatives while collaborating with multiple teams. The ideal candidate will have at least 8 years of experience, preferably in a call center environment, along with strong analytical and problem-solving skills. The position offers an opportunity to make impactful contributions to customer service quality. #J-18808-Ljbffr

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Bilingual Quality Assurance & Customer Experience Lead in Denver, CO vacancy
  • $22 - $25 per hour

     ...electrical services—trusted by thousands of homeowners for over 45 years. We’re seeking a Quality Assurance Specialist / Customer Care Coordinator to help elevate the customer experience, monitor service quality, and ensure high standards of customer satisfaction across... 
    Suggested
    Local area
    Monday to Friday
    Flexible hours

    Aksarben Heating, Air Conditioning, Plumbing

    Aurora, CO
    4 days ago
  • $60k

     ...Customer Service Lead  Bring Your Customer Service Experience to a Purpose-Driven Team.   We’re not looking for industry-specific experience—we’re looking for impactful, service-minded leaders who can connect, inspire, and guide others. If you’re driven to help people... 
    Suggested
    Full time

    Serenity Mental Health Centers

    Lakewood, CO
    1 day ago
  •  ...Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience... 
    Suggested

    Victoria's Secret

    Aurora, CO
    5 days ago
  • $90k

     ...Denver, Colorado is seeking an Operations Manager to lead daily operations in a dynamic customer service environment. This role is ideal for a hands-on...  ...people and processes to deliver exceptional customer experiences. Responsibilities include overseeing team performance... 
    Suggested

    Serenity Healthcare, LLC

    Denver, CO
    7 hours ago
  •  ...Cintas is seeking a Customer Service Supervisor in Westminster, Colorado, responsible for leading the Customer Service Department and ensuring high levels of customer...  ...departments. Candidates should have customer service experience and proficiency in Microsoft Office, with... 
    Suggested
    Full time
    Work at office

    kozmetickesluzby.vecnakraska.sk - Jobboard

    Westminster, CO
    2 days ago
  •  ...Daniels Health, located in Denver, Colorado, is seeking a Customer Service Lead to support healthcare clients. The role involves overseeing...  .... Ideal candidates will have 3-5 years of customer service experience, leadership skills, and proficiency in Microsoft Office, with... 
    Work at office

    Daniels Health

    Denver, CO
    4 days ago
  • $65k - $75k

     ...Blue Bear Waste Services is looking for a Customer Experience Lead to oversee operations across multiple locations in Denver, Colorado. The...  ...experience in customer service or sales support, strong leadership qualities, and experience in relevant industries. Competitive salary... 

    Blue Bear Waste Services

    Denver, CO
    4 days ago
  •  ...clients. We provide the highest quality liquid storage design and...  ...value with an unrivaled customer experience. We have built over 3,500 pre...  ...verbal communication skills. Bilingual (English/Spanish) is a plus....  ...innovation. Opportunities to lead impactful infrastructure projects... 
    Bilingual
    For contractors
    For subcontractor
    Work at office

    DN Tanks

    Centennial, CO
    7 hours ago
  • $32 - $36 per hour

     ...commensurate with education and experience. New hires are...  ...! As an Aviation Customer Relations (call...  ...Responsible for ongoing quality assurance audits of employees to...  ...and new opportunities. Leads staff development...  ...driver's license Bilingual German, Spanish Mandarin... 
    Bilingual
    Full time
    Work at office
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    City and County of Denver

    Denver, CO
    6 days ago
  • $90k - $120k

     ...Customer Support Manager Location: Cherry Creek, CO Employment Type :Full-Time Compensation...  ...,000-$120,000annually&bonus incentives Lead a high-performing team and elevatethe...  ...team, and ensure a consistent, high-quality experience across all interactions. This role is ideal... 
    Full time

    Serenity Mental Health Centers

    Denver, CO
    5 days ago
  • $16.5 per hour

     ...Customer Experience Lead-Southlands A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store... 
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Victoria's Secret

    Aurora, CO
    2 days ago
  •  ...connected. We are seeking a motivated, customer-focused, and detail-oriented Assistant...  ...daily operations, enhancing the resident experience, and contributing to the overall success...  ...and multifamily operations preferred • Bilingual skills are a plus but not required • Valid... 
    Bilingual
    Temporary work
    Work at office
    Flexible hours

    Bryten

    Westminster, CO
    19 hours ago
  • TERUMO BCT, INC in Lakewood, CO, is seeking a Senior Customer Relations Specialist to lead customer support and ensure high satisfaction. You will manage order flow, resolve complex inquiries, and collaborate with various teams for continuous improvement. A minimum of 3... 
    Hourly pay

    TERUMO BCT, INC

    Denver, CO
    4 days ago
  • $34 - $40 per hour

     ...the team + role Robinhood’s Customer Experience team plays a critical role in...  ...a Customer Experience Team Lead, you will help lead a team of...  ...for delivering high-quality service and resolving customer...  ...partnering with operations, quality assurance, and compliance teams to... 
    Work at office
    10 hours per week
    Flexible hours
    Shift work

    Robinhood

    Denver, CO
    6 days ago
  • $21 - $24 per hour

    Five Below Inc in Aurora, Colorado is hiring a Store Manager to lead store operations and ensure a top-notch customer service experience. Candidates should possess strong management skills, train crew members, and maintain high operational standards. The role offers flexibility... 
    Hourly pay

    Five Below Inc

    Aurora, CO
    3 days ago
  • $65k - $75k

    Blue Bear Waste Services is seeking an experienced Customer Experience Lead in Denver, Colorado to help us deliver outstanding service! WHAT WE DO Blue Bear Waste Services provides comprehensive waste management and recycling solutions for residential, commercial, and... 
    Seasonal work
    Work at office
    Local area

    Bluebearwaste

    Denver, CO
    6 days ago
  • $92.8k - $98.5k

    About This Role This role leads the US Customer Experience team within General Support, focusing on delivering a high-quality, consistent, and scalable customer experience. You will manage and develop a team of associates, drive performance through clear metrics like CSAT... 
    Work at office
    Flexible hours
    3 days per week

    Runna

    Denver, CO
    6 days ago
  • Blue Bear Waste Services in Denver, Colorado, is seeking an experienced Customer Experience Lead to oversee customer experience operations. You will manage service workflows and resolve complex customer issues while ensuring operational efficiency. The ideal candidate... 

    Blue Bear Waste Services

    Denver, CO
    6 days ago
  • A growing startup in customer support seeks a Customer Support Specialist to provide exceptional email and video support. The role requires...  ...will support varied customer needs and help shape the product experience. The position offers a competitive salary, equity, and... 

    Usestable

    Denver, CO
    2 days ago
  • TJ Maxx in Denver, CO is seeking a team lead to ensure excellent customer service and oversee Associates at the store. You will lead by example while...  ...loyalty programs and creating a positive customer experience. The role requires 1 year of retail experience and 6 months... 

    TJ Maxx

    Denver, CO
    3 days ago
  • Victoria’s Secret & Co. in Aurora, Colorado, is seeking a Customer Experience Lead to enhance store performance and customer satisfaction. This role involves coaching associates, driving sales, and maintaining operational standards to elevate customer experiences. The... 

    Victoria’s Secret & Co.

    Aurora, CO
    3 days ago
  • $27.97 - $29.13 per hour

     ...safety, compliance, and environmental responsibility for our customers. What You’ll Do Support all customer service and administrative...  ...seek ways to improve processes and enhance customer experience Must-Have Qualifications 3-5 years of customer service or administrative... 
    Permanent employment
    Full time
    Temporary work
    Seasonal work
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Danielshealth

    Denver, CO
    4 days ago
  • $100.5k - $167.5k

     ...high level of clinical and customer knowledge, have experience with both field and...  ...Specialty Pharmacy experience Bilingual/Spanish highly desirable...  ...wellbeing benefits including high-quality healthcare, prevention and...  ...to one of the world’s leading biopharma companies.... 
    Bilingual
    Local area
    Remote work
    Home office
    Weekend work
    Afternoon shift

    Sanofi Group

    Denver, CO
    4 days ago
  • $135k - $175k

     ...Customer Support Lead Candid Health is seeking a Customer Support Lead to enable our Support team...  ...product and team grow, owning support quality for various areas of the business, and...  ...to continue providing excellent experiences to customers. A successful candidate has... 
    Work at office
    Flexible hours

    Candid Health

    Denver, CO
    2 days ago
  • $25 per hour

     ...Office Manager to ensure efficient operations and outstanding customer service. This full-time position involves managing customer calls...  .... The ideal candidate has strong organizational skills, experience in the paint industry, and proficiency in Microsoft Office. The... 
    Full time
    Work at office

    Ace Handyman Services

    Denver, CO
    3 days ago
  • $65k

     ...looking for a Production Manager with at least 2 years of warehouse or plant management experience. You will oversee production associates and ensure compliance with quality assurance and safety programs. A bachelor's degree is preferred. The role offers an annual salary... 
    Bilingual

    ImageFIRST

    Denver, CO
    4 days ago
  • $23 - $26 per hour

     ...Call Center Team Lead of Intake Denver, CO FreedomCare is a healthcare company...  ...-focused on providing a seamless customer service experience by effectively leading a team of...  ...values and vision of the organization Bilingual Spanish is strongly preferred Why... 
    Bilingual
    Work at office

    Freedom Care

    Denver, CO
    5 days ago
  •  ...Manager in Aurora, Colorado. In this role, you will support the Store Manager, leading the store team in providing excellent customer service and managing operations in their absence. Bilingual candidates are encouraged to apply. The position requires certifications in... 
    Bilingual

    O'Reilly Auto Enterprises, LLC

    Aurora, CO
    4 days ago
  • $45k - $50k

     ...are in the best interest of the customer and improve their strategic...  ...Customer Service Representative - Lead to support a new Task Order with...  ...and demonstrated leadership experience, capable of managing a team while providing high-quality service to USGS customers and partners... 
    Full time
    Work at office
    Immediate start

    Sharp Solutions, Inc.

    Denver, CO
    3 days ago
  •  ..., Colorado is seeking a Center Medical Specialist, ideally bilingual in Spanish, for its plasma donation center. This full-time...  ...and maintaining confidentiality while delivering exceptional customer experiences. The ideal candidate will hold valid EMT, RN, or LPN... 
    Bilingual
    Full time

    Grifols, S.A

    Lakewood, CO
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Bilingual Quality Assurance & Customer Experience Lead. Be the first to apply!