Social Media Community Manager

Job Responsibilities: Manage the entire content calendar, assets, copy, and schedulingCreate thoughtfully crafted social responses for our customers Write clear, error‑free content that reflects the company’s voiceOnboard with the media team, brand and copy teams to understand how your role and the community manager work fits into larger Sincerely strategyOwn “Happy Path” process in partnership with CSC to understand how to elevate “winnable” brand moments where the banner is mentioned to deliver a best‑in‑class social interactionUtilize Sprout’s engagement dashboard to proactively respond to commentsBe the eyes and ears for the brand, elevate what you are seeing the community talk about and share with brand and marketing leadership Write clear, error‑free content that reflects the company’s voiceOnboard with the media team, brand and copy teams to understand how your role and the community manager work fits into larger Sincerely strategyOwn “Happy Path” process in partnership with CSC to understand how to elevate “winnable” brand moments where the banner is mentioned to deliver a best‑in‑class social interactionUtilize Sprout’s engagement dashboard to proactively respond to commentsBe the eyes and ears for the brand, elevate what you are seeing the community talk about and share with brand and marketing leadershipOversee general page management on channels – header photos changing with seasons, keeping YouTube playlists up to date, etc.Help manage the paid posts by pulling boost and spark codes Skills: A passion for social media and eagerness to join a growing and close teamWorked as a social media or community manager, min 3 years’ experience Expert knowledge on social channels and difference between them and a pulse on the latest food trendsA passion for brand storytelling and social media and the willingness to learn from other marketing professionalsThe ability to meet deadlines in a fast‑paced environment and to pivot to handle multiple projects concurrentlyExperience writing strong, succinct copy that is grammatically correctHands‑on experience with Sprinklr (or other social listening tools: Sprout, Hootsuite, etc.) Microsoft Office, Outlook, Team and PowerPoint Expert knowledge on social channels and difference between them and a pulse on the latest food trendsA passion for brand storytelling and social media and the willingness to learn from other marketing professionalsThe ability to meet deadlines in a fast‑paced environment and to pivot to handle multiple projects concurrentlyExperience writing strong, succinct copy that is grammatically correctHands‑on experience with Sprinklr (or other social listening tools: Sprout, Hootsuite, etc.) Microsoft Office, Outlook, Team and PowerPoint Education/Experience: BS in Marketing or Communications #J-18808-Ljbffr SGS Consulting