Field Service Engineer - Inline Platforms

Job Description

Job Description

Field Service Engineer (FSE) – PVD Equipment, Inline Platforms

Position Title : Field Service Engineer (FSE) – PVD Equipment, Inline Platforms
Location : Perrysburg, OH (East Coast Service Area)
Company : Vital & FHR North America, LLC
Job Type : Full-time Employee

Job Summary:

We are seeking a highly skilled Field Service Engineer (FSE) for PVD equipment. The FSE will provide on-site support during installation, along with after-sales service and maintenance for our advanced Inline PVD Equipment. The ideal candidate will have a background in semiconductor, display, photovoltaics, and/or architectural glass manufacturing, knowledge of copy exact principles and hands on experience troubleshooting  inline sputtering and evaporation processes and hardware.

Key Responsibilities:

• Installation and Commissioning : Oversee the installation and commissioning of inline-based sputter and evaporation equipment at customer sites.
• Maintenance and Repair : Perform preventive maintenance, troubleshooting, and repairs on PVD systems to ensure optimal performance and minimize downtime.
• Customer Support : Provide technical support and training to customers on equipment operation, maintenance procedures, and best practices.
• Process Optimization : Collaborate with customers to optimize PVD processes and improve product yields.
• Documentation : Maintain accurate records of service activities, equipment performance, and customer interactions.
• Collaboration : Work closely with engineering teams, both external and internal, to identify in-field issues, resolve, and contribute to product improvements.
• Travel : Travel to customer sites as needed, both domestically and internationally.

Qualifications:

• Bachelor’s degree in Engineering, Physics, or a related field preferred
• 5+ years of experience in servicing PVD equipment, with a focus on inline sputter or evaporation systems.
• Strong troubleshooting skills and hands-on experience with vacuum systems and plasma technology.
• Excellent communication skills. German & Mandarin language a plus.
• Ability to work independently and as part of a team.
• Willingness to travel frequently.

Pay Range & Total Compensation

The base pay range reflects the good-faith estimate of the salary/wage range for this position at the time of posting. Actual placement within the range is determined based on factors including key skills, relevant experience, internal equity, education, certifications, and geography/market differentials.

Additional Compensation & Benefits:

In addition to base pay, this role is eligible for:

• Annual Performance Bonus
• Comprehensive health, dental, and vision insurance coverage
• 401(k) matching program
• Paid Time Off (PTO), paid holidays, and sick leave

Note: Variable pay and benefits are subject to the terms and conditions of the applicable plan documents.