Low Voltage Technician

Company Overview ADT has been helping save lives since 1874. As the #1 smart home security provider in the U.S., we protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. We’re committed to making a real impact and putting purpose behind the paycheck. What you will do You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low‑voltage systems (under 50 V). You’ll work hands‑on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll build customer trust through quality workmanship, technical expertise, and clear communication. Install low‑voltage wiring and mount devices according to site layouts and routing plans. Perform site assessments, system testing, and verify connections including monitoring center communication. Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality. Educate customers on system features, usage, and basic troubleshooting. Maintain a safe, clean workspace and follow all safety protocols. What you need to be successful High school diploma or equivalent. Valid driver’s license with a clean driving record (additional licensing may be required by location). Ability to work evenings, weekends, and holidays as needed. Proficiency with computer hardware, software, and network diagnostics. Ability to safely operate a company fleet vehicle. Strong troubleshooting skills and a customer‑first communication style. Self‑directed with solid time management in a fast‑paced environment. What will set you apart Prior field technical training is preferred. Benefits Medical, dental, and vision insurance. 401(k) with company match. Tuition reimbursement. Company vehicle provided. Short‑ and long‑term disability, life insurance, and well‑being programs. Paid time off. Culture of professional development and career growth opportunities. Flexible work schedule to accommodate you and your customers’ needs. Why you’ll love working here We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences. We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy. We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective. We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration. Equal Employment Opportunity ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more. #J-18808-Ljbffr ADT