HVAC Maintenance Technician

Job Description

Job Description

HVAC Maintenance Technician - Stoneham, MA

Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table. 

At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You’ll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel. 

If you’re good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career. 

Job Description 

We are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution. 

Job Duties 

Diagnose, service, repair, and maintain residential HVAC systems 

Perform preventative maintenance and system tune-ups 

Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues 

Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers 

Explain findings and present repair or replacement options to homeowners 

Identify opportunities for system upgrades and maintenance agreements 

Complete estimates, invoices, and service documentation accurately 

Maintain company vehicle, tools, parts, and equipment 

Follow EPA, OSHA, and company safety standards 

Provide a professional customer experience from start to finish 

Skills & Experience 

1+ years of HVAC Maintenance experience

Strong diagnostic and troubleshooting ability 

EPA 608 certification required 

Experience with furnaces, boilers, heat pumps, mini splits, and AC systems 

Knowledge of electrical and low-voltage troubleshooting 

Ability to explain technical issues in a way customers understand 

Comfortable presenting repair and replacement options 

Valid driver's license with an acceptable driving record 

Service Titan or similar field service software experience is a plus 

What Success Looks Like 

Shows up ready to work and follows through on commitments 

Takes pride in quality work and attention to detail 

Communicates clearly with customers and teammates 

Works safely and follows established processes 

Takes ownership, solves problems, and is willing to keep learning 

Benefits 

Company-provided phone/tablet  

Tool and safety equipment support 

Medical, dental, and vision insurance 

401(k) with company match 

Paid time off and paid holidays 

Company-paid life and disability insurance 

Paid training and professional development 

Opportunities for career growth and advancement 

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