Senior Business Analyst - eCommerce

Hybrid role out of any of our office locations. As a Senior Business Analyst – eCommerce, you will be a member of a diverse team that is accountable for managing the Digital Commerce Platform for Tax and Accounting Wolters Kluwer. In this role, you are responsible for supporting our North American business segments and other critical enhancements that drive eCommerce marketing revenue. You will be expected to collaborate with a diverse cross‑functional team of Marketers, eCommerce, UX designers, system analysts, developers, QA resources and other business leaders who will all contribute to the fulfillment of major and operational eStore releases. Additionally, you will lead the operational enablement of prioritized products that will be sold online to our customers. Responsibilities Develop and refine intricate process analyses and end‑to‑end process mappings. Propose actionable recommendations for process and operational improvements. Maintain detailed and updated records on business operations. Document and understand Adobe Commerce related processes; advise internal users on administrator responsibilities. Participate actively in the development of strategic and long‑term business plans. Provide comprehensive data analysis and present to senior team members and stakeholders. Offer support in implementing and monitoring business recommendations. Job Qualifications Education: Bachelor’s, Computer Science or equivalent degree or combination of education and experience. Requires 2+ years of eCommerce or business operations experience with enterprise level solution in a marketing environment. 2+ years business / requirements analyst experience with exposure to varied projects and environments. 2+ years with Adobe Commerce or other enterprise eCommerce platform. Skills Experience working in an enterprise or matrixed organization. Strong communicationskills. Strong organizational skills. Ability to successfully engage in multiple initiatives simultaneously. Drive, passion, and initiative, withabilityto adapt quickly torapidly-evolvingproducts, technology, and situations area must. Compensation USD 71,300.00 - 124,500.00 This role is eligible for Bonus. Additional Information Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Afffirment Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr