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General Manager

Five Guys

Fort Mill, York County, SC

General Manager

We're looking for a General Manager who runs a great restaurantevery shift, every day.

This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.

What You'll Own

1. Restaurant Performance

  • Drive sales, profitability, and operational efficiency
  • Manage key metrics: labor %, food cost, throughput, and waste
  • Deliver consistent resultsnot just good days

2. Shift Execution & Throughput

  • Lead from the front during peak hours
  • Ensure fast, accurate service and strong line flow
  • Maintain ticket times and throughput standards

3. Team Leadership & Development

  • Hire, train, and develop a high-performing team
  • Build and coach Shift Leaders and Assistant Managers
  • Create a culture of accountability, energy, and ownership

4. Guest Experience

  • Ensure every guest receives fast, friendly, and accurate service
  • Address issues in real time and recover the experience
  • Use feedback to improve operations

5. Operational Standards

  • Maintain food safety, cleanliness, and brand standards at all times
  • Execute systems and processes consistently
  • Be audit-ready every day

What Success Looks Like

  • Consistently hits sales, labor, and food cost targets
  • Strong shift executionno chaos during peak hours
  • Low turnover in key roles (AMs, Shift Leaders)
  • Internal promotions happening from within your team
  • High guest satisfaction and repeat business

What You Bring

  • 25+ years of restaurant management experience (fast casual or QSR preferred)
  • Experience running high-volume shifts ($1M$3M+ annual volume typical)
  • Proven ability to lead teams and deliver consistent results
  • Strong work ethicyou're comfortable being on your feet and in the action
  • Ability to manage both people and numbers

Non-Negotiables

  • Willing to work nights, weekends, and peak business hours
  • Leads from the frontthis is not a back-office role
  • Holds high standards and addresses issues directly

Compensation & Benefits

  • Base salary: + performance bonus
  • Health, dental, vision
  • PTO
  • Meal benefits
  • Growth path to District Manager

Supplemental Pay

  • Bonus pay
Five Guys
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Vacancy posted 4 days ago
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