Senior Analyst, Organizational Change Management - AI/M365/D365 Adoption

Qualifications Minimum 1-3 years in client-facing change management roles, with prior experience in ERP and/or AI-enabled initiatives. Demonstrated experience in management consulting, preferably with a global firm. Familiarity with AI tools and agents (e.g., Microsoft Copilot) and their integration into change management strategies. Strong analytical skills with experience using data to inform and measure change impacts. Exceptional verbal and written communication skills, including executive-level storytelling. Proficient in Microsoft Office Suite and familiar with the broader Microsoft ecosystem tools. Willingness to travel within North America (up to 75%). Flexible, analytical, AI literate, and effective in dynamic client environments. Responsibilities Lead and deliver organizational change management strategies for AI-enabled workplace transformation programs and ERP transformation programs with a focus on Microsoft technologies. Assess organizational readiness and identify gaps in capabilities, culture, and processes. Facilitate stakeholder engagement, communication planning, and change impact assessments across diverse organizational levels. Design and facilitate training programs to upskill client workforces and support technology adoption. Define and implement change measurement frameworks to track adoption, engagement, and business impact. Collaborate with cross-functional teams to ensure alignment between change strategy, business goals, and technical delivery. Build trusted relationships with client stakeholders to support program success and long‑term transformation. Coach client team members in change management best practices. Apply design thinking and human-centered approaches to change planning and solution design. Navigate ambiguity and adapt change strategies to dynamic client environments and evolving program needs. Benefits Avanade offers a market‑competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. #J-18808-Ljbffr SwiftCruit