Remote Senior Customer Support Engineer - APIs & AI
EJ2 Communications, Inc. d/b/a Flashpoint
- Remote job
EJ2 Communications, Inc. d/b/a Flashpoint is seeking a full-time remote Senior Customer Support Engineer to handle complex technical challenges. You will manage customer cases and provide crucial support for enterprise SaaS clients. Your role will involve troubleshooting product issues and contributing to knowledge base articles. Ideal candidates possess experience with data-related issues, APIs, and strong communication skills. #J-18808-Ljbffr EJ2 Communications, Inc. d/b/a Flashpoint
$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure... ...skills across APIs, SDKs, distributed systems,... ...results oriented. Location Remote, must be in Central or Pacific...Remote workSenior$133k - $167k
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$130k - $195k
...foundation for agent engineering in the real world,... ...to production-ready AI agents that teams can... ...hiring a Technical Support Engineer to lead our customer support experience for... ...skills across APIs, SDKs, distributed systems... ...oriented. Location Remote, must be in Central...Remote workSeniorFlexible hours$130k - $195k
LangChain is hiring a Senior Technical Support Engineer in Los Angeles, California. This pivotal role will lead customer support for highly technical users... ..., a strong grasp of APIs and SDKs, and excellent programming... ...Python. The role offers a remote working option and...Remote jobSenior$120k - $207k
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NVIDIA is seeking a Senior HPC Support Engineer to provide customer support for cutting-edge networking solutions. The role involves both onsite and remote support, with duties including troubleshooting and resolving technical issues for customers. The ideal candidate will...Remote workSenior- A technology company is seeking a Technical Support Engineer to enhance customer support for technical users in AI and infrastructure. This role involves diagnosing technical... ...with Kubernetes and Docker. The position is remote and requires work in Central or Pacific time...Remote jobSenior
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$196k - $227k
...Providing world‑class customer service for our... ...within Airbnb Community Support and is responsible for... ...You Will Make: As a Senior Backend Engineer on the ARC team, you... ...systems and enhance AI prompt effectiveness... ...This position is US - Remote Eligible. The role may...Remote workSeniorWork experience placementCasual workLive inWork at officeFlexible hours- ...Senior Support Engineer The Senior Support Engineer is responsible for delivering exceptional technical... ...acting as a trusted advisor to key customers. This role combines deep technical... ...understanding of networking, integrations, APIs, or data processing systems ~...Remote workSenior
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- ...belong here. Coinbase is a remote-first, but not remote-... ...team sits within IT Support & Services (ITSS) and builds... ...the team's overall engineering bar Lead as... ...knowledge of Okta, Slack API, and Google Workspace administration... ...~ Utilizes generative AI responsibly,...Remote workSenior
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$244k - $305k
...reimagining how support is delivered at... ...Support Engineering (CSE) team is leading... ...building intelligent, AI-augmented... ...of the Airbnb customer experience with... ...'re seeking a Senior Staff Engineer... ...abstracted via Viaduct APIs and replacing... ...is US - Remote Eligible. The role...Remote jobSeniorWork experience placementCasual workLive inWork at office- A leading recruitment agency is seeking a Customer Support Engineer (L2) for a fully remote, 12-month contract in the United States. The role involves supporting... ...have proven experience in customer support within AI, technical proficiency with Python, and the ability to...Remote jobContract work
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...Technical Support Engineer Healthcare is in crisis... ...A support-first, customer-driven problem solver... ...clean, reliable APIs. Our customers expect... ...break Use AI tools to speed up... ...Work with users from senior engineers to non-technical... ...~ Flexible, remote-first working -...Remote workWork from homeHome officeVisa sponsorshipFlexible hours- ...incident.io is the leading AI incident response... ...downtime, and keep customers in the loop. Since launching... ...of responders across Engineering, Product, and Support use incident.io to... ..., and work with our API What you need to be... ...salary and equity Remote working and personal...Remote work
- ...Job Title: Support Engineer Company Overview :... ...client experience, and AI engineering teams... ...(virtually) with customers and internal stakeholders... ...debugging complex API integrations ~... ..., including with senior leadership ~... ...Competitive salaries ~ Remote/hybrid environment...Remote workFlexible hours
$99.4k - $150.3k
## Sr. Technical Support EngineerApplyremote type: Remote Home-Basedlocations: Washington... ...is the #1 AI CRM, where humans with agents drive customer success together. Here... ...between support and engineering. You’ll be working on... ...of Javascript and API errors* Knowledge of...Remote workSenior- ...small team of engineers wrangling problems... ...x our ARR, our customers range from your... .... Location: Remote in North... ...own the customer support queue end to end... ...infrastructure, or API company you... ...call with a senior engineer and keep... ...outreach ai native...Remote work
$80k - $175k
...hiring a Technical Support Engineer to help our top customers solve the hardest technical... ...web fundamentals ( APIs, auth, databases)... ...in-office or remote? Hercules founding... ...dental Use whatever AI productivity tools... ...equity (depends on seniority, equity, and location...Remote workFull timeWork at office- ...Technical Support Engineer Remote fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure,... ...support and service to our Customer base and Internal teams.... ...support for fal's platform (APIs, UI issues, and...Remote work
$70k - $80k
...understanding of their customers’ whole online... ...Contentsquare’s world-class support team is a major... ...a Customer Support Engineer to join our global... ..., masking logic, APIs, and third-party integrations... ...: hybrid and remote work policies.... ...Contentsquare may use AI-assisted tools to...Remote workFull timeWorldwideFlexible hoursShift workWeekend workWeekday work- ...Description We're looking for a customer-centric, technically savvy Support Engineer to be the front line of our... ...integrations. ~ Familiarity with REST APIs. ~ Proficiency in networking... ...We also provide access to frontier AI models, including Claude, so every...Remote workHome officeFlexible hoursNight shift
$160k - $180k
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...at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous... ...technical expertise with customer-facing skills to support... ...understanding of JSON and Rest APIs. Bonus if You Have... ...role in the SF Bay Area. Remote work is not an option....Remote workFull timeImmediate startFlexible hours$80.49k - $96.59k
...electricity. With Fivetran, customer data arrives in... ...to query, with no engineering or maintenance... ...context teams and AI systems rely on.... .... Together, we support thousands of organizations... ...Engineer for our API Connector Team. At... ...offers a blend of remote flexibility and in...Remote workFull timeWork at office- ...Senior Product Support Engineer Barcelona, Spain At Lighthouse, we're on a mission... ...'s most powerful AI platform. We take the world... ...path fostering a cultural and customer centric environment Pursuit... ...- Barcelona Full-Time/Remote What you will do As...Remote workSeniorFull timeWork from homeWorldwideFlexible hours
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