Remote SPOC Shift Lead - IT Service Desk

GovCIO

Remote job

GovCIO currently seeks a SPOC Shift Supervisor to lead a team of analysts delivering remote IT service desk support for the TSA Focus contract. The role requires DHS/TSA clearance and responsibility for 24x7 service delivery across Tier 0–2, including incident coordination and knowledge base management. The position is fully remote within the United States, with responsibilities to ensure rapid resolution and superior end-user experience while coordinating with other IT teams and stakeholders. #J-18808-Ljbffr GovCIO

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Vacancy posted 2 days ago

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