Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

PT Customer Lead

Food Lion

Category/Area of Expertise: Retail Operations Job Requisition: 404733 Address: USA-VA-Richmond-5620 Hull Street Store Code: Store 01156 Front End (7218988) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES Responsibilities: Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers' order and handles the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and performs overrides Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable). Maintain alertness and call for assistance when needed to service customers per service standards Check prices quickly and accurately Is courteous and helpful to other associates Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer-based training (CBT) and training aid courses Perform the task of cashier when scheduled or as needed per the surge plan guidelines Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained Perform the task of Food Lion To-Go Runner when scheduled or as needed. Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity Perform all other duties as assigned QUALIFICATIONS High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS Ability to use computers, smart devices, and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. #J-18808-Ljbffr Food Lion

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the PT Customer Lead in Richmond, VA vacancy
  • Retail Operations Job Requisition: 235785 Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work in stores, distribution centers, and offices across the Southeast, Mid-Atlantic...
    PTS card
    Work at office

    Food Lion

    Richmond, VA
    4 days ago
  • Retail Operations Job RequisitionFood Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work hard every day to make sure our customers get the best experience possible.
    PTS card
    Work at office

    Food Lion

    Richmond, VA
    2 days ago
  •  ...1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY...  ...per the surge plan guidelines. Perform the task of the customer lead as needed to ensure service standards are maintained. Maintain... 
    PTS card
    Work at office
    Flexible hours

    Food Lion

    Richmond, VA
    6 days ago
  • $14.5 per hour

     ...Full-Time Customer Experience Lead If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team as a Full-Time Customer Experience Lead! As a Customer Experience Lead, you'll play a key role in delivering... 
    Suggested
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift

    Burlington Stores

    Richmond, VA
    5 days ago
  •  ...Customer Service Team Lead We are seeking an experienced Customer Service Team Lead to oversee daily operations of a customer service team in a fast-paced environment. This role is responsible for supervising team activities, coaching representatives, handling escalations... 
    Suggested
    Work at office

    Talent Bridge

    Richmond, VA
    2 days ago
  •  ...Leader Career Opportunity Are you a licensed clinician ready to lead while continuing to provide hands-on patient care? As a Therapy...  ...improvement. Qualifications Current state license as a PT, OT, or SLP license required. BLS (CPR) required or must be... 
    PTS card
    Full time
    Part time
    Flexible hours

    Encompass Health Rehabilitation Hospital of Richmond

    Richmond, VA
    4 days ago
  • $2,066 per month

    Therapy - PT- Physical TherapistJob Type: TravelProfession: TherapySpecialty: PT- Physical TherapistWeekly Pay: $2,066Shift Details: Shift 10H DaysJob Order Details: Start Date 06/29/2026 End Date 09/28/2026 Duration 13 Week(s)Client Details: City Richmond State VA
    PTS card
    Shift work

    Skyline Corporation (Indiana)

    Richmond, VA
    1 day ago
  •  ...Job TitleLocation 1400 Perry Street, Richmond, VA, 23224, United StatesJob Category CentralEmployee Type PT Limited No BenefitsRequired Degree High schoolContact InformationName Liz Shaw, Business ManagerEmail ****@*****.*** Grade S 2Pay Grade... 
    PTS card

    Catholic Diocese of Richmond

    Richmond, VA
    21 hours ago
  • Pharmacy TechnicianJob Identification 4926Job Schedule: Full timeLocations: New Orleans, LA, United States Albany, GA, United States Metairie, LA, United States Fort Worth, TX, United States Houston, TX, United States Philadelphia, PA, United States Chicago, IL, United...
    PTS card
    Relief

    Omnicell

    Richmond, VA
    2 days ago
  • $17 per hour

    Youth Athletic PositionLocation: 6031 St. Andrews Lane, Richmond, VA, 23226, United StatesBase Pay: $17.00 / HourJob Category: YouthIndustry: AthleticsEmployee Type: PT Non-ExemptContact InformationName: Aaron ToddEmail: ****@*****.***
    PTS card

    The Country Club Of Virginia

    Richmond, VA
    5 days ago
  •  ...Therapy - Physical Therapist (PT)Shift Details: Shift 07:00 AM - 03:00 PM, Shifts Per Week: 5, Scheduled Hours: 40Job Order Details: Start Date 08/17/2026, End Date 11/16/2026, Duration: 13 Week(s), Float Required: No, Call Required: NoClient Details: City Richmond, State... 
    PTS card
    Shift work

    Care Career

    Richmond, VA
    1 day ago
  •  ...Job Posting Our Vision: To become the leading Home Dcor retailer. Our Mission: Enable everyone to affordably make their house a...  ...organized zone. The ZL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention... 
    PTS card
    Part time
    Flexible hours
    Shift work
    Night shift

    At Home Stores LLC

    Richmond, VA
    4 days ago
  • $16.5 per hour

     ...State Virginia City Richmond Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation... 
    H1b
    Work at office

    Total Quality Logistics

    Richmond, VA
    4 days ago
  •  ...AnesthesiologySetting: InpatientCredential Requirements: CSR, VA Medical License , BLS, DEA License, Board Certification, ACLSScheduling & Logistics PT/FT: Full Time Order Type: Locum TenensShift: Unknown Days Per Week: 3Hours per Week: 36Transportation Notes: NoKPG Provider Services... 
    PTS card
    Full time
    Locum

    KPG Provider Services

    Richmond, VA
    2 days ago
  • $2,072 per week

     ...Physical Therapist Salary information and unbiased reviews from leading Travel Therapy Agencies across the United States, so you can...  ...(subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Physical Therapist (PT) - Outpatient... 
    PTS card
    Zero hours contract
    Shift work

    Aequor Allied

    Richmond, VA
    2 days ago
  • $13 - $15 per hour

     ...VA, 23228-2811, United States Base Pay $13.00 - $15.00 / Hour Job Category Store Delivery Driver, Automotive Employee Type PT Non-Exempt Required Degree High school Travel 90% Manage Others No Contact information Name James Crosby Phone 804-... 
    PTS card
    Part time

    Fisher Auto Parts

    Richmond, VA
    3 days ago
  • $40k - $50k

     ...Resource Innovations is seeking a Customer ServiceCoordinator to join our growing team in Arizona. We are seeking a highly skilled and...  ...flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities... 
    For contractors
    Local area
    Remote work
    Shift work

    GrabJobs

    Richmond, VA
    4 days ago
  •  ...Physical Therapist (PT) Genie Healthcare is looking for a Physical Therapy to work in Physical Therapist (PT) for a 13 weeks travel assignment located in Richmond, VA for the shift (4x10 Days-Please verify shift details with recruiter, 07:00:00-17:00:00, 10.00-4).... 
    PTS card
    Shift work
    Day shift

    Genie Healthcare

    Richmond, VA
    1 day ago
  •  ...Customer Service Coordinator As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities.... 

    Total Quality Logistics

    Richmond, VA
    5 days ago
  • Retail Operations Job Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work in stores, distribution centers, and offices across the country.
    PTS card
    Work at office

    Food Lion

    Richmond, VA
    2 days ago
  • Psychiatrist Outstanding opportunity for a FT/PT Psychiatrist. This position will be a mixture of outpatient and tele-health(corrections) and offer a very competitive salary and benefits package. Come join a fantastic team with a great work environment! FSC, Inc
    PTS card

    FSC, Inc

    Richmond, VA
    1 day ago
  •  ...to Living. Build a Career That Fits Your Life. Human Touch Home Health is seeking a compassionate and motivated Physical Therapist (PT) to join our growing team serving patients throughout Richmond, Henrico, Chesterfield, Mechanicsville, Glen Allen, Midlothian, Hanover... 
    PTS card
    Relief
    Flexible hours

    Human Touch Home Health Care

    Richmond, VA
    2 days ago
  •  ...Therapy, Physical Therapist (PT)Care Career is looking for Physical Therapist (PT) Therapy's to fulfill an assignment in Richmond, Virginia.Gross pay: $2,066Hourly rate: $21Weekly stipend: $1,246Shift: 5x8 hour day shiftShifts per week: 5Scheduled hours: 40Start date:... 
    PTS card
    1 day per week

    Next Move Healthcare

    Richmond, VA
    1 day ago
  •  ...Customer Service Travel Coordinator (Remote) About the job Customer Service Travel Coordinator (Remote) About the Role We are seeking a motivated and detail-oriented Customer Service Travel Coordinator to join our growing team. In this role, you will assist clients... 
    Remote work
    Flexible hours

    Camirand Travel

    Richmond, VA
    4 days ago
  •  ...Therapy, Physical Therapist (PT)Care Career is looking for Physical Therapist (PT) Therapy's to fulfill an assignment in Richmond, Virginia.Gross pay: $2,066Hourly rate: $21Weekly stipend: $1,246Shift: 5x8 hour day shiftShifts per week: 5Scheduled hours: 40Start date:... 
    PTS card
    1 day per week

    Next Move Healthcare

    Richmond, VA
    1 day ago
  • $1,000 per month

     ...ScreensCredentialsLicensureHealth/Medical Compliance ItemsTravel reimbursement available up to $1000DescriptionWe are looking for a Physical Therapist (PT) for an immediate travel opening in North Chesterfield, VA. The right PT should have 1 year of experience; for an exceptional... 
    PTS card
    Immediate start

    TotalMed Staffing

    Richmond, VA
    3 days ago
  •  ...TJX - - Responsibilities: Oversee front-end Associates for customer service excellence; Train and mentor Associates on front-end principles and loyalty programs; Manage register assignments and POS coverage; Address customer concerns promptly and maintain store plan execution... 
    Full time

    TJX

    Richmond, VA
    3 days ago
  • $15.5 per hour

     ...Customer Service Lead GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience... 
    Hourly pay
    Work experience placement

    GO Car Wash

    Henrico, VA
    4 days ago
  •  ...Marshalls - 10951 West Broad Street, Richmond, VA 23233, United States of America [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody... 
    Full time
    Immediate start

    Marshalls

    Richmond, VA
    3 days ago
  • $17.75 per hour

     ...Location 6031 St. Andrews Lane, Richmond, VA, 23226, United States Base Pay $17.75 / Hour Industry Food & Beverage FOH Employee Type PT Non-Exempt Contact Information Name Corey Sindle Email ****@*****.*** The Country Club of Virginia
    PTS card

    The Country Club of Virginia

    Richmond, VA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to PT Customer Lead. Be the first to apply!