Bellman - Austin, The Code Hotel

Bellman Position at AvantStay

AvantStay delivers exceptional, one-of-a-kind stays for group travelers. We're building a tech-enabled hospitality brand redefining the standard for modern lodging experiences. We are seeking a Bellman who is warm, professional, and passionate about creating a memorable guest experience from arrival to departure. As a key member of the front-of-house team, you'll provide bell servicesgreeting guests, assisting with luggage and ensuring every guest enjoys a smooth, welcoming, and stress-free experience. This role is ideal for someone who enjoys fast-paced, guest-facing work and takes pride in providing exceptional service that reflects AvantStay's brand standards.

What You'll Do...

• Warmly welcome guests upon arrival, providing attentive and professional assistance.
• Provide a warm, professional greeting to all guests upon arrival, creating a welcoming first impression.
• Assist guests with bicycle rentals, setup, and equipment needs.
• Assist guests with luggage and personal belongings, ensuring proper handling and delivery to guest rooms.
• Escort guests to their rooms, explaining hotel amenities, property features, and services.
• Keep valet and bell areas clean, organized, and free of hazards.
• Support the front desk team to ensure seamless guest arrivals and departures.
• Provide directions, recommendations, and information about AvantStay properties and local attractions.
• Anticipate guest needs and proactively offer assistance to enhance their stay.
• Handle guest requests and concerns with professionalism and a guest-first attitude.
• Uphold AvantStay's brand image and service standards at all times.

Requirements...

• Previous hospitality, valet, or customer service experience preferred.
• Excellent communication and interpersonal skills with a positive, guest-focused attitude.
• Professional appearance and demeanor with strong attention to detail.
• Reliability, flexibility, and willingness to work weekends and holidays.
• Must reside in the United States.
• Physical Requirements: Ability to lift, carry, and transport luggage/items up to 50 lbs. Comfortable standing, walking, and moving quickly for extended periods (up to 8 hours per shift). Ability to bend, stoop, reach, and safely push luggage carts. Comfortable working indoors and outdoors in varying weather conditions. Ability to safely enter, exit, and operate guest vehicles.

Benefits...

When you join AvantStay You'll be part of a dynamic and innovative hospitality brand redefining how people travel. Your role will directly impact the guest journey, ensuring every interaction is welcoming and memorable. Perks and Benefits... Competitive hourly pay ($16-17/hr plus tips) Medical, Dental & Vision insurance Discounted stays at AvantStay properties Career growth opportunities Supportive leadership and a collaborative team culture Equal Employment Opportunity... We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.