Quality & Customer Experience Leader
$81.58k - $110.14kMedimpact Healthcare
MedImpact Healthcare Systems, Inc. is seeking a Manager for Quality & Customer Experience. The role involves overseeing the quality auditing of calls and customer experiences, leading improvement initiatives in contact centers, and managing team coordinators. A BS/BA degree and significant experience are required. This position plays a crucial role in fostering quality standards, training staff, and ensuring excellent customer service within a collaborative environment. A competitive salary range of $81,581 - $110,136 is offered, depending on qualifications. #J-18808-Ljbffr
- ...Services Company, is seeking a Supervisor for Customer Support Services in Lansing, Michigan.... ...role leads operations to ensure high-quality service delivery, customer satisfaction,... ...at least 4 years of customer service experience. Strong leadership and communication skills...Quality
- ...Victoria's Secret is seeking a Customer Experience Lead in Michigan to enhance customer satisfaction and drive sales. This role involves coaching associates, maintaining operational excellence, and ensuring visual merchandising standards are met. The candidate will independently...Suggested
£56.64k - £62.23k per year
...annum (dependent on skills & experience) Hours: 35 per week, Monday to... ...and oversight of housing, customer and tenancy sustainment services... ...services, ensuring high-quality, customer‑focused and value‑for... ...inclusion. As a Disability Confident Leader, we will interview all...QualityFull timeContract workImmediate startMonday to Friday- ...Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-... ...Follow all Food Safety and Cleaning Expectations Follow Guest Experience Guidelines May be assigned tasks in other departments based on...SuggestedFull timeImmediate startVisa sponsorshipWork visaShift work
- ...Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...Suggested
$60.8k - $100.3k
...Are We? Taking care of our customers, our communities and each other... ..., training, credentials and experience of the candidate; and other... ...At Travelers, the Operations Quality Assurance (QA) groups are responsible... ...present results to business leaders. May coach, train, and...QualityWork at officeLocal areaRemote work- ...Overview of Job Function The Manager of Customer Success leads a team of Customer Success... ...Success Managers across varying experience levels. Own the full people management... ...clear expectations for CSM activity, output quality, and customer outcomes; hold the team accountable...QualityLocal area
$21.5 per hour
...front end associates. Ideal candidates will have prior management experience in retail, strong communication skills, and the ability to... ...a 401K match. Join our team and continue to uphold our commitment to customer service and operational excellence. #J-18808-Ljbffr...$145k
...teams. This role requires current Medicaid Consulting experience as a project leader. Strategic Operational and Policy Support... ...states on improvements in eligibility, enrollment, and customer service systems. Quality Performance Analysis - Assess and improve care...QualityLocal area$46.99k - $121.54k
...connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by... ...accountable and prioritize safety and quality in everything we do. Position Summary... ..., mid‑size employer groups) to achieve customer satisfaction, revenue, membership, and...QualityFull timeLocal area$58k
...to ensure the optimal solution for the customer. Sell with goal of exceeding departmental... ...Comcast positioning and brand. Maintaining quality sales records and preparation of sales... ...a positive impression of the Comcast Experience. New acquisition sales of Comcast Commercial...QualityBase plus commissionFull timeWork experience placementLocal area- ...of proper equipment. You will train the customer on proper usage, troubleshooting, and basic... .... Key Responsibilities Inspect for Quality Install or Repair Work Orders Provide Customer... ...YOU MUST HAVE 2+ years of experience in the field troubleshooting, installation...QualityTemporary workFlexible hours
- ...company’s global strategy. The Account Manager ensures excellent customer experiences, fosters long‑term partnerships, and consistently delivers... ...Monitoring & Reporting Regularly evaluate pipeline quality and sales performance to identify opportunities for improvement...QualityLocal area
$60k - $70k
...building strong relationships, understanding customer needs, and delivering ongoing value.... ..., and ensure a positive customer experience. Success in this role comes from curiosity... ...value relationships built on trust and quality. By combining our proprietary data with...QualityFull timeFor contractorsWork experience placementFor subcontractorLocal areaRemote workHome officeWork visa- ...and Development to lead ServiceNow Transformation teams. In this pivotal role, you will manage client relationships and deliver high-quality solutions, focusing on IT Operations Management and Configuration Management Database. With your expertise, you will guide a multi-...Quality
- ...MacLean-Fogg Company in Michigan is seeking a Quality Technician responsible for inspection, testing, and documentation to ensure products... ...maintain quality records. Candidates should have 2–4 years of experience in quality inspection and the ability to read blueprints and...Quality
- ...A staffing agency is looking for a Quality Inspector to ensure that manufactured products meet quality standards. This role includes... ...defects, following safety regulations, and providing excellent customer service. Candidates must be able to communicate effectively, lift...QualityDaily paidImmediate start
- ...Quincy Street Inc. in Holland, Michigan is seeking a Quality Assurance Technician to join their team. The role requires a commitment to quality and safety, including thorough cleaning and verification duties. The ideal candidate will be detail-oriented and capable of handling...QualityFlexible hoursNight shift
- ...with a student-first mindset to deliver quality living and a sense of home. Position... ...performance, staff leadership, resident experience, and community upkeep — ensuring the... ...communication, conflict-resolution, and resident/customer-service skills. Proficiency in...QualitySummer workLocal areaFlexible hoursWeekend workAfternoon shift
- ...Corporate Drive Macomb, MI 48044, USA Duties: To inspect Quality during Manufacturing, Secondary to assure Customers are receiving conforming product per requirements... ...to cover for teammates when needed. Skills and Experience: Professional Communication Skills. Ability to...QualityTemporary workNight shift
- ...Michigan Sugar Company is seeking a full-time Food Safety and Quality Assurance Coordinator at their Sebewaing facility. The FSQA Coordinator... ..., Biology, or a related field and preferably 2 years of experience in Food Safety or Quality Management Systems. Competitive...QualityFull time
- ...A quality assurance firm is seeking a Quality Analyst to enhance and implement manual and regression testing plans. The successful... ...teams to meet quality objectives. Ideal candidates should have experience in web application testing and knowledge of the P&C insurance...Quality
- ...position focused on sorting Non-Conforming products and maintaining quality control standards. Responsibilities include assisting in... ...a clean workspace. This role requires a high school diploma, experience in metal stamping, and proficiency in computer tools. The position...QualityMonday to FridayDay shift
- ...and empower businesses. Our commitment to quality, innovation, and teamwork drives every... ...and invoices. Provides data for timely customer billing. Reports to the Construction Manager... ...Qualifications 3+ years technical field experience in the wireline telecom space. 2+ years...QualityContract workFor subcontractor
- ...Lansing, MI 12+ Months Contract Position Summary: Within the Quality Assurance function, the Quality Analyst will help in implementation... ...to maximize testing coverage and reduce testing cycle time. Experience: like HP Quality Center, Atlassian Proven experience in manual...QualityContract work
- ...LG Energy Solution Michigan, Inc. is seeking a Quality Inspector in Lansing, MI. In this role, you will perform inspections on lithium... ...process. The position requires 1 to 3+ years of manufacturing experience and offers excellent benefits including 100% employer-paid...Quality
- ...American Rheinmetall in Lansing, Michigan is seeking a Quality Assurance Inspector to ensure compliance with quality and reliability... ...with military defense quality standards, and at least 1 year of experience in quality assurance within a manufacturing context. Attention...Quality
- ...company in Michigan is seeking a part-time Sign Production Specialist to handle vinyl application and quality assurance tasks. Candidates should have 1-2 years of experience in sign production, a high school diploma, and the ability to lift up to 50 pounds. This role...QualityPart time
- Vda Auditor We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. ...QualityTemporary work
$24 - $24.25 per hour
...field position focused on energy waste reduction in Lansing, MI. The successful applicant will conduct quality checks on installations, provide technical advice to customers, and oversee field technicians during assessments. A high school diploma is required, along with a...QualityHourly pay
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