IT Support Specialist
Mondo
Job Description
Job Description
Job Title : IT Support Specialist Location : San Francisco, CA 94105 – Fully Onsite Employment Type: Part Time Contract Hours : 15–20 hours per week Compensation : $40-$49/hr Schedule : Saturdays: 8:30 AM–4:00 PM, 1–2 weekday evenings per week: 4:00 PM–7:30 PM Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Job Summary Our client, a leading higher education organization, is seeking a part-time IT Support Specialist to provide frontline technical and classroom technology support for faculty, students, and staff. This is a hands-on IT generalist position ideal for someone with 1–3 years of technical support experience who enjoys working directly with end users and is comfortable troubleshooting basic IT, connectivity, printing, and AV issues. The position will average 15–20 hours per week across approximately 2–3 days, with Saturday availability being the highest priority. After an initial training period, this individual should be comfortable independently supporting Saturday operations while knowing when an issue needs to be escalated to the broader IT team. Schedule Saturday shifts are typically 8:30 AM–4:00 PM (approximately 7 hours) when classes are scheduled. Not every Saturday will require coverage. Weekday shifts are typically 4:00 PM–7:00/7:30 PM, with some flexibility based on weekly needs. Weekday hours may be reduced during weeks that include a Saturday shift to remain within the allotted part-time hours. Responsibilities
Required Qualifications
Preferred Qualifications
Ideal Candidate The ideal candidate is an IT generalist who enjoys working directly with people. You don't need to be a highly specialized engineer; we're looking for someone who can confidently handle common frontline IT issues, provide a positive experience for faculty and students, follow established processes, and recognize when something needs to be escalated. This is a great opportunity for someone seeking a consistent part-time IT position in a professional higher education environment with a mix of traditional technical support and classroom technology responsibilities.
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...for our NSE team, you will be responsible for our global team of Support Engineers. You’ll oversee scheduling, development, and technical... ...and smart homes by designing our own hardware, enabling it with software, and tying it all together to the cloud. We are seeking...Temporary workLocal areaWork from homeFlexible hours- ...and re-indexing. Troubleshoot system-level issues (logs, database connectivity, or plugin conflicts) to minimize downtime. User Support & Training: Provide "Tier 3" support for internal teams, helping them translate business requirements into efficient Jira projects...Full timeLocal area
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...Desktop Support Analyst Position Summary We are seeking a Desktop Support Analyst to provide hands-on support to employees in a fast... ...~2 to 5 years of hands-on desktop support or end-user IT support experience ~ Strong practical experience troubleshooting...Full timeWork at officeRemote workMonday to Friday$116.48k - $158.08k
...appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Base pay range $116,480.00/yr - $158,080.00/yr...Full timeWork at officeRemote workFlexible hours$140k - $170k
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