CNA

Join the Helping Hearts Team and Make a Difference Today!

Day-Shift Caregivers Needed

Schedule: Day shifts ranging from 4 to 12 hours

Employment Opportunities: Full-time and part-time

Weekend Availability: May be required depending on client needs

Helping Hearts USA LLC is growing, and we are seeking compassionate, dependable and experienced caregivers to join our team.

Available daytime shifts range from 4 to 12 hours. Shift lengths, start times, end times and available days vary according to each client’s care plan, personal preferences and scheduling needs.

Applicants must provide their complete daytime availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent or temporary assignment, they must be able to work the complete scheduled shift consistently.

Important Pre-Interview Document Requirement

Applicants must possess and present physical copies of all required employment documents during the pre-interview document-verification process.

Applicants who do not have the required physical documents available will not be able to move forward in the interview and hiring process.

Digital screenshots, photographs or informal copies will not be accepted in place of required physical documents during formal verification.

For privacy and identity protection, applicants should not text or email photographs of their Social Security card, birth certificate or other sensitive identity documents. These documents must be presented through the secure verification process directed by Helping Hearts.

Client-Care Levels

Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver’s experience, skills, availability, location and ability to safely complete the care plan.

Companionship and Household Support

Some clients may primarily need

• Meaningful conversation and companionship
• Social engagement and recreational activities
• Meal preparation and cleanup
• Grocery organization and errands
• Light housekeeping
• Laundry and linen changes
• Organization of the client’s immediate living space
• Medication reminders
• Transportation to approved appointments and activities
• Safety observation and general supervision

Personal Care and Activities of Daily Living

Other clients may require hands-on assistance with

• Bathing or showering
• Sponge baths and personal hygiene
• Dressing and undressing
• Grooming, hair care and oral care
• Toileting and incontinence care
• Changing protective undergarments
• Meal assistance and hydration reminders
• Walking and mobility assistance
• Wheelchair support
• Entering and exiting vehicles
• Repositioning and comfort measures
• Maintaining dignity, privacy and independence during personal care

Dementia and Memory-Care Support

Some assignments may involve clients living with dementia, Alzheimer’s disease or other cognitive conditions.

Responsibilities may include

• Providing calm and consistent supervision
• Offering appropriate redirection and reassurance
• Supporting established routines
• Monitoring for confusion, agitation, wandering or changes in behavior
• Encouraging safe and appropriate activities
• Maintaining a quiet, respectful and supportive environment
• Following client-specific communication and safety strategies
• Immediately reporting significant behavioral or cognitive changes

Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client’s location and safety throughout the entire shift.

Mobility, Transfer and Higher-Assistance Support

Some clients may have limited mobility, be at high risk for falls or require significant physical assistance.

Depending on the care plan and caregiver training, responsibilities may include:

• Assisting with walking and balance
• Supporting wheelchair mobility
• Assisting with bed mobility and repositioning
• Helping clients move between the bed, wheelchair, chair, commode or toilet
• Using an approved gait belt when directed
• Assisting with sit-to-stand or stand-to-sit transfers
• Using a mechanical or Hoyer lift only after required training and authorization
• Following all one-person or two-person transfer requirements
• Requesting assistance when a transfer cannot be completed safely

Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate.

Non-Medical Health Support

Depending on the assignment, caregivers may also be responsible for:

• Providing medication reminders according to the approved care plan
• Assisting clients with approved blood-glucose monitoring
• Documenting readings when required
• Observing food and fluid intake
• Monitoring for changes in physical, emotional or behavioral condition
• Reporting falls, injuries, pain, swelling, bruising, redness, skin concerns, confusion or unusual behavior
• Following established emergency and office-notification procedures
• Accurately documenting all completed tasks, observations and concerns

Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client’s approved care plan.

Physical Requirements

Applicants must be able to safely perform the essential responsibilities of their accepted assignment, with or without a reasonable accommodation.

Physical responsibilities may include

• Standing, walking or sitting for extended periods
• Frequently bending, reaching, turning and twisting
• Kneeling or squatting when necessary for safe care
• Using stairs in certain client homes
• Assisting clients with walking, balance and mobility
• Pushing or maneuvering a wheelchair
• Assisting with repositioning in a bed or chair
• Supporting safe transfers according to the care plan
• Handling laundry, groceries, household supplies and care equipment
• Completing light housekeeping throughout the shift
• Wearing required personal protective equipment
• Responding promptly during falls, emergencies or changes in condition

The physical demands of each assignment may vary. Caregivers must review the requirements before accepting an assignment and disclose any limitation that could prevent them from safely performing the required care.

Client Environments

Care may be provided in

• Private homes
• Independent-living communities
• Assisted-living communities
• Memory-care communities
• Senior-living facilities
• Other company-approved settings

Applicants should understand that

• Some homes may have dogs, cats or other household pets.
• Some clients require caregivers who are non-smokers.
• Some client environments may not be completely smoke-free.
• Applicants must disclose allergies, pet restrictions, smoke sensitivities or other environmental limitations before accepting an assignment.
• Family members, facility employees or other approved individuals may be present.
• Approved safety cameras or monitoring equipment may be present.
• Caregivers must follow all facility, household, confidentiality and safety requirements.
• Transportation, parking and travel conditions will vary by location.
• Caregivers must respect the client’s home, property, privacy and personal preferences.

Hours and Assignment Disclaimer

Helping Hearts offers day shifts ranging from 4 to 12 hours. Specific hours and assignments depend on:

• Current client needs
• The client’s requested schedule
• The client’s care level
• The client’s location
• Caregiver experience and qualifications
• Caregiver availability
• Transportation and travel distance
• Client and family preferences
• Assignment compatibility
• Changes in the client’s condition or service needs

Full-time or part-time status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences.

Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may be considered for additional assignments when their availability, experience and location match current needs.

Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required.

Employment Qualifications

Applicants must

• Be at least 18 years old.
• Possess a high school diploma, GED or equivalent.
• Have professional caregiving, personal-care, home-care or related experience.
• Demonstrate compassion, patience, professionalism and dependability.
• Follow written care plans and office instructions.
• Communicate professionally with clients, office staff and approved facility personnel.
• Complete accurate electronic documentation during every shift.
• Have reliable access to a smartphone.
• Maintain client confidentiality.
• Remain attentive and awake throughout every assigned shift.
• Follow all attendance, call-off, clock-in, clock-out and documentation requirements.
• Safely perform the physical responsibilities of the accepted assignment.
• Complete required orientation, training and assignment-specific instruction.

CPR and First Aid certification are not listed as pre-interview document requirements for this position.

Required Physical Documents

Applicants must have physical copies of the following documents available before moving forward in the interview process:

• Valid current driver’s license
• Social Security card
• Birth certificate
• Proof of high school completion, GED or equivalent
• Current automobile-insurance documentation
• Government-issued photo identification, if different from the driver’s license
• Any additional identity or employment-authorization documentation required for Form I-9 verification
• Any state-specific or assignment-specific documents requested by Helping Hearts

Applicants must bring the original physical documents or acceptable certified copies when instructed. Screenshots or photographs stored on a telephone will not satisfy the physical-document requirement.

Form I-9 employment verification will be completed in accordance with federal requirements. Applicants may present any acceptable document or legally permitted combination of documents for Form I-9 purposes.

Required Employment Information

Applicants must also provide

• A current resume
• A complete five-year employment history
• Five professional references
• Current contact information for each professional reference
• Complete daytime availability
• Disclosure of any transportation, pet, smoking or physical limitations that could affect assignment eligibility

Friends and family members may not be used as professional references.

Transportation Requirements

Applicants must have

• A valid current driver’s license
• Active automobile insurance
• Reliable personal transportation
• An acceptable driving record
• The ability to travel to assigned client locations
• The ability to transport clients when required and authorized

Caregivers must immediately report any change affecting their driver’s license, automobile insurance, vehicle availability or ability to transport clients safely.

Background and Screening Requirements

Applicants must

• Complete a comprehensive background check covering up to 15 years, where legally permitted.
• Complete required abuse, neglect and sex-offender registry checks.
• Complete a pre-employment drug screening when applicable.
• Participate in random drug screening when required by company policy.
• Provide favorable and verifiable professional references.
• Report any criminal charge or legal change that may affect their ability to provide safe care.
• Have no disqualifying history related to abuse, neglect, exploitation, theft, fraud, violence, weapons or other offenses that would prevent safe employment, subject to applicable laws and individual review.

Contingencies and Compliance

Employment offers are contingent upon

• Completion of the pre-interview document-verification process
• Presentation and verification of all required physical documents
• Satisfactory completion of the comprehensive background check
• Satisfactory completion of applicable registry checks
• Completion of drug screening when required
• Verification of the applicant’s driving credentials and automobile insurance
• Receipt of favorable professional references
• Verification of employment history
• Completion of all required orientation and training
• Compliance with applicable state and federal requirements