Lead, Contact Center & Access Transformation
University of Miami
University of Miami/UHealth is seeking an Executive Director to lead the Contact Center & Access Transformation portfolio, shaping patient access, scheduling workflows, and digital front door initiatives across ambulatory and enterprise platforms. You will own Epic and NICE/InContact implementations, drive AI-enabled solutions, manage a high‑performing team, and partner with IT and clinical leaders to translate business needs into scalable technology-enabled processes that enhance the patient #J-18808-Ljbffr University of Miami
Vacancy posted 2 days ago
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