Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Care and Sales Advisor I

$13.5 - $15 per hour

Cable One

Job Description:


Job Description :


IN OFFICE POSITION


At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission?


As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company.


Key Responsibilities


  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
  • Perform entry-level sales and support tasks within a designated region or business area.
  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
  • Actively listen and ask questions to understand customer needs, showing empathy and respect.
  • Handle a variety of customer-facing duties, including:
  • Addressing requests to disconnect or remove services
  • Providing billing and pricing information
  • Resolving standard issues remotely or educating customers on resolution steps
  • Scheduling service appointments when remote resolution isn't possible
  • Arranging product returns or exchanges
  • Managing add/change/delete requests in hosted platforms
  • Use effective telephone-based selling skills to:
  • Build rapport and identify customer issues
  • Offer creative solutions and explain product/service benefits
  • Negotiate household spend and upsell additional services
  • Accurately and efficiently input orders
  • Meet or exceed weekly and monthly sales activity goals.
  • Follow company-approved scripts to ensure consistent communication.
  • Assist with special projects as assigned.
Qualifications
  • High School Diploma or GED
  • Ability to ask fact-finding questions to identify solutions aligned with customer needs
  • Demonstrated patience and professionalism in all customer interactions
  • Working knowledge of Cable One products and services
  • Strong communication and active listening skills
  • Ability to remain composed and empathetic in high-pressure situations
  • Ability to sit for extended periods, use hands, talk, and hear
  • May be required to lift up to 10 pounds

Pay Rate:
  • Hourly rate of $13.50-$15.00. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience.
Benefits


Cable One values the contributions of our associates and offers an excellent benefits package, including:
  • Health from Day One: Medical, dental, and vision plans start immediately
  • Protect What Matters: Life insurance for you and your loved ones
  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
  • Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year
  • Give Back: Participate in community support programs across the U.S.
  • Celebrate Wins: Recognition and awards programs highlight your achievements
  • Grow Your Career: Clear advancement opportunities
  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment


Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.


Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.


Pre-hire Processes


Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.


Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Care and Sales Advisor I in Vincennes, IN vacancy
  • $69k

     ...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear...  ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications... 
    Suggested
    Remote work
    Work from home
    Flexible hours

    HMG Careers

    Vincennes, IN
    3 days ago
  • $14 - $21 per hour

    Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering... 
    Suggested
    Hourly pay
    Full time
    Shift work
    Weekend work

    Goodwill

    Vincennes, IN
    2 days ago
  • $16 - $21 per hour

    Sam’s Club is seeking Member Frontline Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are responsible for scanning merchandise, processing cash and card payments, verifying memberships... 
    Suggested
    Hourly pay
    Full time
    Part time

    Sam's Club

    Vincennes, IN
    5 days ago
  •  ...Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and...  ...enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours
    Night shift
    Day shift

    AutoZone

    Vincennes, IN
    2 days ago
  •  ...Customer Service Associate All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and...  ...technology, such as smart phones and tablets. ~ Ability to obtain sales related licensure or registration as may be required by law.... 
    Suggested
    Hourly pay
    Full time
    Part time
    Day shift
    Afternoon shift

    Phenom People

    Vincennes, IN
    5 days ago
  •  ...special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our...  ...associates in the store Ensures Store Manager is made aware of all sales, cash, or operating discrepancies Ensure all associates are in... 
    Work at office
    Local area
    Immediate start
    Relocation
    All shifts
    Shift work
    Afternoon shift

    Huck's Food and Fuel

    Vincennes, IN
    2 days ago
  •  ...be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at... 
    Work at office
    Local area
    Immediate start
    All shifts
    Shift work

    Huck's Market

    Vincennes, IN
    3 days ago
  • Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part...
    Part time

    Sun Tan City

    Vincennes, IN
    4 days ago
  •  ...Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment...  ...customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all... 
    Seasonal work
    Night shift

    Kroger

    Vincennes, IN
    3 days ago
  •  ...Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment...  ...customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all... 
    Seasonal work

    Kroger

    Vincennes, IN
    1 day ago
  •  ...Description SALLY BEAUTY ADVISOR: Job Description: By working...  ...on a mission to empower our customers to express themselves through...  ...to make this happen!! The Sales Associate/Beauty Advisor will...  ...hair color, cosmetics, skin care, or nails, we want you to be the... 

    CosmoProf

    Vincennes, IN
    4 days ago
  • $15 - $23 per hour

    Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting...  ...customers with finding pet food and supplies, answer basic pet care product questions, restock shelves, organize merchandise, help set... 
    Hourly pay
    Full time

    Petco

    Vincennes, IN
    3 days ago
  • $13 - $16 per hour

    Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness... 
    Hourly pay
    Full time
    Flexible hours

    Ace Hardware

    Vincennes, IN
    1 day ago
  • Overview Join to apply for the Store - Huck's Sales Associate role at Huck's Food and Fuel . This is so much more than just a job! We...  ...provide fast, friendly service and maintain high standards for customer service and store cleanliness. Our golden rule: “The customer... 
    Full time
    Part time
    Work at office
    Local area
    Immediate start
    All shifts
    Shift work

    Huck's Food and Fuel

    Vincennes, IN
    1 day ago
  • $16 - $21 per hour

     ...store organization and cleanliness. Associates may also assist customers with locating merchandise and support online order fulfillment...  ...are responsible for unloading trucks, moving merchandise to the sales floor, stocking shelves, setting up promotional displays, organizing... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Day shift
    Early shift

    Target

    Vincennes, IN
    5 days ago
  •  ...beginning of all types of careers that help improve the lives of our customers and our associates themselves. From seasonal jobs to seasoned...  ..., such as smart phones and tablets. You can obtain sales related licensure or registration as may be required by law.... 
    Part time
    Local area
    Immediate start

    Phenom People

    Vincennes, IN
    3 days ago
  •  ...minded individuals with knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with...  ...degree of service. Ability to operate computerized Point of Sale register system. Merchandise knowledge preferred, such as apparel... 
    Full time
    Flexible hours
    Night shift

    Dunham's

    Vincennes, IN
    5 days ago
  •  ...Summer Cashier, Entry Level (No Experience Needed) Be the friendly face at the checkout. What you'll do: • Serve customers and process payments (cash, card and mobile) • Handle simple returns and keep your till balanced • Keep the checkout tidy and help... 
    Weekly pay
    Temporary work
    Summer work
    Seasonal work

    Seasonal Staff Co.

    Vincennes, IN
    3 days ago
  •  ...Job Title Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Deliver and encourage other associates to deliver excellent customer service Perform cashier... 
    Hourly pay
    Part time
    Shift work
    Weekend work

    Kroger

    Vincennes, IN
    1 day ago
  •  ...Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively...  ...or over 15lbs with or without accommodation Obtain sales-related licensure or registration if required by law in your state... 
    Part time
    Local area
    Flexible hours

    Lowe's

    Vincennes, IN
    5 days ago
  •  ...Rural King Rural King is seeking a Cashier to provide friendly, accurate, and efficient service while creating a positive customer experience. This role processes transactions, assists customers, promotes company programs, follows cash-handling procedures, and... 
    Work at office
    Flexible hours
    Shift work

    Country Critters Veterinary Clinic

    Vincennes, IN
    5 days ago
  • $13.5 per hour

     ...represent the Dairy Queen brand Accurately complete orders and guest transactions Enter guest orders accurately into the point of sale system Accept payments, operate cash registers, and maintain receipts Handle cash payments, count and verify tills, and record... 
    Hourly pay
    Part time
    Flexible hours
    Weekend work

    Dairy Queen

    Vincennes, IN
    2 days ago
  • Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages...  ...customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all... 

    Kroger

    Vincennes, IN
    1 day ago
  • $19.14 per hour

     ...needed About You We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment...  ...Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits,... 
    Hourly pay
    Full time
    Shift work

    Keurig Dr Pepper Inc.

    Vincennes, IN
    2 days ago
  •  ...special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our...  ...associates in the store Ensures Store Manager is made aware of all sales, cash, or operating discrepancies Ensure all associates are... 
    Work at office
    Local area
    Immediate start
    Relocation
    All shifts
    Shift work
    Afternoon shift

    Hucks

    Vincennes, IN
    5 days ago
  • $17 - $22 per hour

    Costco is seeking Customer Service Associates to assist members with purchases, returns, and front-end store operations. Customer Service Associates are responsible for greeting members, operating cash registers, processing payments, assisting with returns and exchanges... 
    Hourly pay
    Full time
    Part time

    Costco

    Vincennes, IN
    5 days ago
  • $14 - $19 per hour

    Lowe’s is seeking Cashiers / Customer Service Associates to assist customers with purchases, returns, and general front-end store operations. Associates are responsible for operating cash registers, processing cash and card payments, assisting customers with returns and... 
    Hourly pay
    Full time
    Part time
    Immediate start

    Lowes

    Vincennes, IN
    5 days ago
  • $16 - $20 per hour

     ...inventory in the stockroom, stocking shelves, building product displays, performing inventory counts, and keeping the warehouse and sales floor organized. Overnight shifts focus on large shipments, stocking, and preparing the store for opening. The position may require... 
    Hourly pay
    Full time
    Night shift

    Ace Hardware

    Vincennes, IN
    3 days ago
  •  ...Lowe’s is seeking a Receiver/Stocker to keep our store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise. You’ll unload deliveries, handle equipment safely, and stay on your feet across various shifts. Expect... 
    Shift work
    Night shift
    Day shift
    Afternoon shift

    Lowe's

    Vincennes, IN
    3 days ago
  • $15 - $21 per hour

     ...Stockers to support store operations by unloading deliveries, organizing inventory, stocking shelves, and preparing merchandise for the sales floor. Receivers and Stockers are responsible for unloading trucks, checking in shipments, organizing merchandise in the backroom,... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift

    Lowe's

    Vincennes, IN
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Care and Sales Advisor I. Be the first to apply!