Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

Guest Experience Lead (GEL)

Job Type

Full-Time

Part-Time

Job Description

This posting is for a role with an independent McDonald’s franchisee.

We are hiring driven Guest Experience Leads!

Start moving forward safely today – McDonald’s has over 50 procedures in place to help ensure the safety and well-being of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Requirements:

We have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 7am and 7pm. The Guest Experience Leader gets to create feel-good

moments everyday with customers by:

  • Greeting guests and communicating with them while ordering

  • Offering help with using the ordering kiosks

  • Aiding those in need of some extra hands

  • Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

  • Ensuring kids receive a kid treat

  • Handling any concerns

  • Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude and the willingness to learn and grow. We'll teach you the rest.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform several different tasks every day, and this posting does not list all the essential functions of this job.

Benefits:

  • Competitive Pay

  • Opportunity for Advancement

  • Flexible Scheduling

  • Paid Time Off

  • Free Employee Meals/ Meal Discounts

  • College Tuition Reimbursement up to $2,500

  • Health Insurance

  • 401(k) Retirement Program

  • Annual Paid Performance Reviews

  • High School Diploma Program

  • Career Advising Services

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA.

Requsition ID: PDX_MC_F2AB5A31-586B-485E-90CD-64A114C0517B_11159

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Little Rock, AR vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area

    McDonald's

    North Little Rock, AR
    5 days ago
  • $16.25 - $19 per hour

     ...franchise means being part of a team dedicated to exceptional guest service. The position offers a competitive pay range of $16.25-...  ...ready to train and support their team members for success. Join us and help deliver America's favorite coffee experience! #J-18808-Ljbffr... 
    Suggested
    Hourly pay
    Shift work

    Pulaski 2

    Cammack Village, AR
    4 days ago
  •  ...Rock is looking for a dynamic General Manager to lead hotel operations by overseeing daily activities, enhancing guest satisfaction, and managing staff. As a pivotal...  ...strategies. The successful candidate will have experience in hotel management, a strong understanding of... 
    Suggested

    Raines Inc

    Little Rock, AR
    1 day ago
  •  ...needs. The position involves addressing inquiries, collaborating with various departments, and monitoring satisfaction metrics. Experience in customer relations and excellent communication skills are essential. If you thrive in a dynamic environment, apply now! #J-188... 
    Suggested

    Crain Automotive Holdings, LLC

    Little Rock, AR
    4 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in North Little Rock. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides... 
    Suggested
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    North Little Rock, AR
    1 day ago
  •  ...customer interactions, analyzing feedback, and implementing quality improvement initiatives. Candidates should have at least 8 years of experience in call center operations and a strong background in quality assurance. The position requires excellent analytical and customer... 

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    1 day ago
  •  ...Catering Lead At Panera, our people come first. If you’re looking for a place where you...  ...role in our catering operations. You help guests plan and choose delicious, familiar and...  ...orders for our guests. Create memorable experiences with warm, friendly service, effective communication... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Dormont Manufacturing Company

    Little Rock, AR
    1 day ago
  • $500 per month

     ...is to make everyday eating extraordinary for our guests. We create a warm, welcoming, and memorable experience through exceptional, personal service. We’re looking...  ...for guests? As a Guest Service Department Lead , you’ll help bring our mission to life by supporting... 
    Work at office
    Flexible hours
    Afternoon shift

    The Fresh Market

    Little Rock, AR
    3 days ago
  • $15 per hour

     ...Housekeeper Lead We are hiring immediately for a full time Housekeeper Lead position...  ...interview. Requirement: Prior housekeeping experience required. Fixed Pay Rate: $15.00 per...  ...necessary to ensure optimum service to guests. Essential Duties and Responsibilities:... 
    Hourly pay
    Full time
    Part time
    Local area
    Immediate start
    Remote work
    Monday to Friday
    Flexible hours
    Shift work

    Compass Group USA

    Little Rock, AR
    3 days ago
  • $15 per hour

     ...Housekeeper Lead Location: Arkansas Children’s Hospital – 1 Children’s Way, Little Rock...  ...per hour. Requirement: Prior housekeeping experience required. Job Summary Supervises, trains...  ...where necessary to ensure optimum service to guests. Essential Duties and Responsibilities... 
    Hourly pay
    Full time
    Part time
    Monday to Friday
    Flexible hours
    Shift work

    Crothall Healthcare

    Little Rock, AR
    1 day ago
  • $94.1k - $132.5k

     ...improvement in NOC processes, tools, and reporting. Key Responsibilities Lead an assigned NOC shift, reinforcing standardized procedures for...  ..., Management, or a related field, or equivalent relevant work experience. 4–7 years of experience in service delivery management,... 
    Contract work
    Work experience placement
    Work at office
    Remote work
    Shift work
    Night shift

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    5 days ago
  • $99.3k - $150k

     ...Position Overview The Storage Mgmt. Lead is responsible for the design, implementation, and ongoing operations of enterprise storage...  ...field; or equivalent combination of education and relevant experience. At least 8 years of experience in enterprise storage engineering... 
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    1 day ago
  • $99.3k - $159.33k

     ...Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant experience. Typically 4–7+ years of experience in Windows system administration with several years working on cloud platforms such as... 
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    3 days ago
  •  ...we keep it real - real food, real fire, real people. As a Team Leader, you'll set the gold standard for delivering exceptional guest experience. If you love good food, good vibes, and bringing positive energy to every shift, you'll thrive in this role. What You'll Do... 
    Hourly pay
    Weekly pay
    Minimum wage
    Local area
    Flexible hours
    Shift work

    Carrols Restaurant Group, Inc.

    Little Rock, AR
    3 days ago
  • $13 - $14 per hour

     ...DESCRIPTION Crumbl Cookies is seeking to fill shift lead positions with fast skills to join our team. The ideal candidate would...  ...cookie company! The perfect little job. We will train you! No experience necessary. Qualifications: No experience necessary,... 
    Hourly pay
    Full time
    Part time
    Local area
    All shifts
    Shift work
    Day shift
    Afternoon shift
    Early shift

    Crumbl Cookies

    Little Rock, AR
    1 day ago
  • $12 - $24.33 per hour

     ...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock...  ...Pay Range $12.00-$24.33/hour ~1-3 years of relevant experience. ~ Associate's Degree or equivalent preferred. ~ Able to consistently... 
    Part time
    Flexible hours
    Afternoon shift

    Follett

    Little Rock, AR
    3 days ago
  •  ...Park Lead We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team...  ..., so whether you're creating an award-winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we'll provide... 
    Night shift
    Weekend work
    Weekday work

    Urban Air Adventure Parks

    Little Rock, AR
    4 days ago
  •  ...drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services.... 
    Work experience placement
    Seasonal work
    Local area
    Shift work

    Walgreens Boots Alliance

    Little Rock, AR
    2 days ago
  • $22.3 - $35.2 per hour

     ...Lead Coordinator, Collections About Navista We believe in the power of community oncology to support patients through their journeys...  ...administration, healthcare or related field. 3–5 years of experience in accounts receivable, with at least 1–2 years in a team lead... 
    Hourly pay
    Temporary work
    Work at office
    Local area
    Flexible hours

    Cardinal Health

    Little Rock, AR
    5 days ago
  •  ...Responsibilities for this Position Inspection Lead US-AR-Hampton Job ID: 2026-36360 Type: Full Time # of Openings: 4 Category: Quality...  ...through a combination of training and considerable on-the-job experience Typically acts as a lead, coordinating and checking the work of... 
    Full time
    Contract work
    Shift work

    General Dynamics

    Little Rock, AR
    5 days ago
  •  ...Subs® Restaurant! Part-time positions are available in most locations. Team members must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Sub's. This job contributes to Firehouse Sub's success by assisting... 
    Part time
    Flexible hours
    Shift work

    Firehouse Subs

    North Little Rock, AR
    5 days ago
  •  ...Reports To Store Manager As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales...  ...an engaged and inclusive store environment Elevate the customer experience through operational excellence Exceed customer expectations in... 
    Work at office
    Shift work

    Men's Wearhouse

    Little Rock, AR
    4 days ago
  •  ...role involves managing volunteers and creating public training programs. Candidates should possess a bachelor’s degree and have experience in education or volunteer management, showcasing strong communication skills. Willingness to travel is essential, as the position... 

    Arkansas Game & Fish Commission

    Little Rock, AR
    2 days ago
  •  ...enjoying flexibility and a fun, fast-paced environment. You'll gain valuable experience, receive recognition for your efforts, and have the potential for career advancement. Responsibilities: • Lead shifts by overseeing restaurant operations, including food prep,... 
    Bank staff
    Flexible hours
    Shift work

    Pizza Hut

    Little Rock, AR
    1 day ago
  •  ...Job Description Summary The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that...  ...Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide... 
    Full time
    Part time
    Casual work

    Rack Room Shoes

    Little Rock, AR
    1 day ago
  • $116k - $174k

     ...Siting Lead Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural...  ...outcomes. Therefore, it is expected that you have strong experience developing Certificates of Convenience and Necessity (CCN) for... 
    Full time
    Part time
    Work at office
    Remote work
    Flexible hours

    ARCADIS

    Little Rock, AR
    3 days ago
  •  ...; plus, you ensure the store is always "guest ready" through effective replenishment....  ...You support driving an outstanding guest experience in partnership with the Merchandising Team...  ...prizes. About Us American Eagle is a leading American jeans and apparel brand, the go... 
    Full time
    Part time
    Casual work
    Seasonal work
    Local area
    Flexible hours
    Weekend work
    Afternoon shift
    Early shift

    American Eagle Outfitters

    Little Rock, AR
    3 days ago
  • $100k

     ...Maximus is seeking a Certification Lead to manage end-to-end certification activities, including system implementation support, audits...  ...in related field. ~7-10 years of relevant professional experience required. ~ Equivalent combination of education and experience... 
    Remote work

    MAXIMUS

    Little Rock, AR
    5 days ago
  •  ...operations during assigned shifts when management is not present. What’s in it for you? Competitive wages that are dependent upon experience. Benefits including PPO Medical, PPO Dental, and Vision! Paid time off (PTO) Employee meal benefit program Career Advancements –... 
    Immediate start
    Shift work
    Weekend work

    Alumni Ventures

    Little Rock, AR
    5 days ago
  •  ...merchandising, and implementing operational processes. Candidates should have strong verbal communication skills, previous supervisory experience, and must be able to work flexible hours, including evenings and weekends. Join a diverse team in a supportive environment. #J-18... 
    Flexible hours
    Afternoon shift

    Ross Stores, Inc.

    Little Rock, AR
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!