Sr. Vice President of Growth

Job Description:CBE Companies, a global provider of contact center services has an immediate need for a Senior Vice President of Growth. We would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the “Best-of-the-Best” to join our winning team and support both recent and future growth!The Senior Vice President of Growth is accountable for building and leading CBE’s revenue engine across Marketing, Sales, Sales Operations, and Client Success. This executive will drive predictable and profitable revenue growth by establishing disciplined operating rhythms, strengthening vertical go-to-market execution, and aligning all revenue-related functions around measurable outcomes. This role owns revenue performance and revenue systems. Functional leaders own execution within their lanes.Job Details:Duties and Responsibilities Revenue Leadership and AccountabilityThe SVP of Growth is accountable for overall revenue performance and growth outcomes, including:Net new revenue growthGross profit contribution from new businessExpansion revenue growthNet revenue retention performanceRevenue mix across priority verticalsThis role is responsible for ensuring growth is strategic, scalable, and aligned to profitable delivery.Vertical Go-to-Market Strategy and ExecutionThe SVP of Growth will define, lead, and enforce vertical execution across the organization, including:Confirming and refining CBE’s priority verticalsDefining ideal customer profiles by verticalEstablishing persona-level messaging and value propositionsEnsuring sales and marketing execution aligns to vertical prioritiesBuilding performance expectations by vertical (pipeline, conversion, revenue)Revenue Operating System and Performance CadenceThe SVP of Growth will design and lead the company’s revenue operating system, including:Weekly growth operating rhythm and KPI reportingMonthly forecast cadence and accountabilityStandardized sales stages, definitions, and exit criteriaQualification standards that define what a “real opportunity” isPipeline hygiene expectations and enforcement through Sales OperationsQuarterly performance reviews tied to strategy and outcomesThis role ensures disciplined execution across leaders, not just activity.Marketing Leadership with Revenue AccountabilityThe SVP of Growth will lead the VP of Marketing to ensure marketing performance is tied directly to pipeline and revenue outcomes.Accountabilities include:Establishing marketing performance expectations tied to pipeline contributionImproving lead quality and conversion into sales-accepted opportunitiesEnsuring messaging supports deal advancement and sales conversationsEnsuring campaigns align to vertical strategy and priority personasEnsuring marketing reporting provides clear attribution to pipeline and revenueMarketing success is measured by pipeline impact, not awareness metrics.Sales Execution and Sales Operations DisciplineThe SVP of Growth will lead the Director of Sales Operations to strengthen sales execution, forecasting, and performance discipline.Accountabilities include:Improving win rates and stage conversionReducing stalled or low-quality opportunitiesIncreasing forecast accuracy and predictabilityEstablishing CRM discipline, reporting, and dashboardsImplementing performance management cadence and sales execution standardsEnsuring sales process adoption through consistent enforcement and coachingThe SVP of Growth sets standards. Sales Operations enforces them.Leadership, Talent Development, and Performance ManagementThe SVP of Growth will build a high-performing leadership bench and develop a culture of accountability across all revenue-related functions.Accountabilities include:Leading, coaching, and developing the VP of Marketing, Director of Sales Operations, and SVP of Business Development and Customer SuccessEstablishing performance expectations and measurable outcomes for each functional leaderImplementing a consistent performance management cadence (weekly execution, monthly performance, quarterly talent review)Identifying capability gaps and building a development plan for revenue leadership and frontline rolesEnsuring succession planning and bench strength for key revenue rolesHiring, retaining, and developing top talent aligned to CBE’s values and growth strategyThis role is expected to raise leadership standards, not just hit numbers.Cross-Functional Alignment Across the Revenue LifecycleThe SVP of Growth will reduce friction across the full revenue lifecycle by ensuring leaders operate as one integrated growth system.Accountabilities include:Aligning marketing, sales, customer success, and operations around shared definitions, goals, and metricsEliminating breakdowns in handoffs (lead opportunity, opportunity onboarding, onboarding delivery, delivery renewal/expansion)Establishing feedback loops between sales promises, delivery realities, and customer outcomesEnsuring the organization consistently delivers what is sold, and sells what it can deliverForecasting, Revenue Predictability, and Executive ReportingThe SVP of Growth is accountable for revenue visibility, predictability, and reporting to executive leadership.Accountabilities include:Forecast accuracy within agreed toleranceClear definitions for pipeline categories (commit, upside, etc.)Visibility into risks, stalled deals, and pipeline gapsBoard-ready growth reporting and executive-level dashboardsEnsuring leaders operate from the same numbers and definitionsThe goal is to eliminate surprises.Continuous Improvement and Growth OptimizationThe SVP of Growth will drive continuous improvement across the revenue engine.Accountabilities include:Diagnosing root causes of underperformance across marketing, sales, and customer successTesting, refining, and scaling what worksEliminating low-performing activity that does not convert to revenueImproving conversion rates across the funnel over timeEnsuring the organization learns from wins, losses, and customer feedbackThe Company reserves the right to change or assign other duties to this position as appropriate.Must be able to perform the essential job duties of the position. Reasonable accommodations will be provided to qualified individuals with disabilities.Job Requirements:10+ years of progressive leadership in growth, revenue, go-to-market, or sales leadership rolesProven track record scaling revenue and building predictable pipeline in B2B environmentsExperience leading cross-functional teams across marketing, sales operations, and customer successStrong forecasting, CRM, and revenue operations disciplineDemonstrated ability to drive execution, not just strategyPreferred: Experience in compliance-driven or regulated industries (financial services, telecom, healthcare, etc.)Preferred: Experience in B2B services, outsourced solutions, or complex solution selling environmentsPreferred: Experience building vertical GTM strategies and scaling multi-channel pipeline generationThe pay range for this position is $185,000-200,000/year. An individual's actual compensation will depend on the individual's qualifications and experience.About CBE Companies:With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years—and we’re still going strong because we offer employees:Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!Ongoing training & support!Career culture with many opportunities for advancement!Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to “doing the right thing”; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success—and we’re looking for people who value opportunity, challenge, innovation, results, and FUN!Invest in your future with a company that will invest in YOU!CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.#CF2CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees. #J-18808-Ljbffr