Shift Manager

Hourly Shift Manager Summary Shift Managers are responsible for enthusiastically leading and motivating the restaurant team in a Tim Horton’s restaurant to achieve the highest levels of customer service satisfaction. The Shift Manager ensures that each visit by a customer results in friendly and personalized service, with great food that is promptly delivered in a clean and inviting environment. Responsibilities Supervises, trains, motivates and leads employees to maintain enthusiastic customer service. Ensure orders are taken in a prompt, accurate and courteous manner. Resolves customer complaints. Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages. Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements. Requirements Ability to supervise, train and motivate team members. Ability to work in a fast-paced environment. Good written, verbal and math and interpersonal skills. Reliable transportation. Minimum 18 years of age. In return for your hard work and dedication you’ll receive training, benefits and career advancement opportunities. #J-18808-Ljbffr