Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Customer Services Finance Lead - Strategy & Growth

$147.5k - $235.9k

BD

Summary The Senior Manager, Finance – Global Customer Services (GCS) serves as a strategic finance business partner to senior leaders across Service Marketing and Service Engineering. Reporting into GCS Finance leadership, this role supports financial strategy, planning, and execution across the service lifecycle and plays a critical role in driving profitable growth, margin expansion, and analytical rigor. This position provides financial leadership by partnering with business leaders to translate strategy into financial outcomes, deliver accurate forecasts, and generate actionable insights that improve performance across commercial, engineering, and service delivery organizations. Responsibilities Act as the primary finance business partner to Service Marketing and Service Engineering supporting strategy development and execution. Translate service and portfolio strategies into financial implications, scenarios, and trade‑offs to inform leadership decision‑making. Support prioritization of investments aligned with growth, margin, productivity, and customer experience objectives. Partner on pricing strategy, pricing governance, and deal economics across contracts, time & materials, per diem services, and new service offerings. Develop financial models for service portfolio changes, digital services, and bundled offerings, including lifecycle profitability and ROI analysis. Support sales enablement and deal escalation processes through scenario modeling, risk assessment, and post‑deal performance tracking. Develop and publish reporting to track commercial KPIs including revenue, gross margin, pricing realization, and attach rates. Partner with Service Engineering to embed financial rigor into serviceability, lifecycle planning, and cost optimization decisions. Develop cost and total-cost‑of‑ownership models to inform diagnosability, repairability, updateability, and field‑replaceable unit strategies. Provide financial support for new product development (NPD) business cases, service readiness, and lifecycle updates to ensure margin and installed‑base objectives are met. Track and validate benefits from engineering‑driven productivity, quality, and cost‑reduction initiatives. Support development of the annual operating plan, forecasts, and long‑range plans across supported GCS functions. Deliver accurate, timely, and insight‑driven financial reporting highlighting risks, opportunities, and countermeasures. Drive transparency, consistency, and accountability in financial and operational KPIs. Ensure adherence to BD financial policies, internal controls, and compliance requirements in a regulated medical device environment. Support governance and financial review processes for investments, pricing decisions, and major initiatives. Continuously improve financial processes, reporting, and analytical tools to support scalability and decision‑making. Minimum Requirements Bachelor’s degree in Finance, Accounting, Economics, or related field. 7–10 years of progressive finance experience, ideally supporting service, commercial, or operations organizations in a complex, regulated environment. Experience in services‑intensive businesses. Strong financial acumen with experience in business partnering, financial planning, and performance management. Strong systems and application skills (e.g., SAP, Excel, PowerPoint, financial planning tools). Advanced financial modeling, analytical, and problem‑solving capabilities. Experience translating complex financial data into clear business insights. Experience working in a matrixed environment. Knowledge of GAAP, internal controls, and financial governance principles. Preferred Experience MBA, CPA, or equivalent advanced qualification. Experience in healthcare, medical devices. Salary Range $147,500.00 - $235,900.00 USD Annual Equal Opportunity Employer: Becton, Dickinson, and Company evaluates applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectionate or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr BD

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Global Customer Services Finance Lead - Strategy & Growth in San Diego, CA vacancy
  •  ...Corp is looking for a Strategic Account Executive who will drive revenue growth and market share within assigned global accounts. This role serves as a primary contact for strategic customers, leading account planning and execution aligned with customer needs. The ideal... 
    Suggested

    Regal Rexnord Corp

    San Diego, CA
    2 days ago
  •  ...company is looking for an E-Commerce Operations Manager to lead online sales and digital strategies. The ideal candidate will have 1-5 years of experience...  ...and developing innovative strategies for sales growth. The position offers an annual salary range of $70K to... 
    Suggested

    JOHN Yeiser Research & Development LLC

    Santee, CA
    3 days ago
  • $177.5k - $275.2k

     ...some of the world’s leading professionals...  ...business teams include finance, procurement,...  ...legal, and practice services. We bring diverse...  ...experienced US Federal Growth Leader to focus...  ...Responsibilities Growth Strategy / Business...  ...Stantec Stantec is a global leader in... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement
    Casual work
    Local area
    Remote work
    Flexible hours

    Stantec Consulting International Ltd.

    San Diego, CA
    2 days ago
  •  ...Chief Financial & Strategy Officer (CFO) About the...  ...individualized care services to people with developmental...  ...The role goes beyond finance to include leading an integrated...  ...digital expertise, with a global perspective on...  ...of building scalable growth ecosystems in creative... 
    Suggested
    Flexible hours

    Confidential

    San Diego, CA
    7 days ago
  •  ...Dexcom Inc. is looking for a Global Events Manager to lead and execute international and U.S.-based events...  ...all events align with the marketing strategies and brand objectives. The ideal...  ...comprehensive benefits program, encouraging growth and career development. #J-18808-... 
    Suggested
    Remote work
    Home office

    Dexcom

    San Diego, CA
    3 days ago
  •  ...Senior Director, Account Services - Digital Growth - DMS Remote About FRONT ROW...  ...FRONT ROW, we partner with leading brands to accelerate their...  ...distribute, and scale brands globally. We cultivate deep expertise...  ...& San Diego, our brand, strategy, content creation, and digital... 
    Work at office
    Remote work

    Front Row Germany

    San Diego, CA
    3 days ago
  • $91k - $147.2k

     ...more at Job Function: Finance Job Sub Function:...  ...is recruiting for an MTST Global Finance Reporting Lead - Endomech and Energy to be...  ...execution team as well as the Strategy and Transformation Operating...  ...and further accelerating our growth. This position provides... 
    Full time
    Temporary work
    Local area
    Remote work
    Worldwide

    Johnson & Johnson

    San Diego, CA
    3 days ago
  •  ...~ The Regional Growth Leader works closely...  ...execute innovative strategies to help the region...  ...Responsibilities: Lead demand generation...  ...enhance product/service knowledge and...  ...solutions to BrightView customers Assist team on...  ...management, finance, and marketing/communications... 
    Full time
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Shift work

    Brightview Landscapes Careers

    National City, CA
    5 days ago
  •  ...Global Account Manager The Global Account...  ...maintaining key customer accounts, working...  ..., Manufacturing, Service, Sales, Finance, Operations) to...  ...customer issues. Lead meetings to define...  ..., identify growth opportunities, and...  ...communicate customer strategy shifts that may impact... 
    Contract work
    Work at office
    Shift work

    Cohu, Inc.

    San Diego, CA
    2 days ago
  • $22 - $28 per hour

     ...Paid Time Off, and opportunities for professional growth. Established in 1981, Orient Express Container...  ...freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.  Our employees recognize the impact we... 
    Full time
    Work at office
    Work from home
    Flexible hours
    1 day per week

    OEC Group

    San Diego, CA
    4 days ago
  •  ...Executive Director, Global Medical Affairs Disease Area Lead, Solid Tumors About the Company Rapid-growing life sciences & biotechnology (BioTech...  ...of global medical affairs plans, data generation strategies, and will play a key role in the clinical development... 
    Flexible hours

    Confidential

    San Diego, CA
    6 days ago
  • $24 - $28 per hour

     ...Overview Title : Global Account Manager I Category : Full-Time Status...  ...pre-screening, international services, and overall HR-related...  ...workforces. Our dedication to customer service and focus on utilizing...  ...getters, a culture that encourages growth and connectedness, and an... 
    Hourly pay
    Full time
    Work at office
    Immediate start
    Flexible hours

    TCWGlobal

    San Diego, CA
    2 days ago
  • $70.3k - $150k

     ...work and performance, foster a culture of growth, and encourage collaboration across...  ...culture of promoting from within—and it’s a strategy that continues to power our success. As we...  ...more than managing—it’s an opportunity to lead with purpose and make an impact on our growing... 
    Work at office
    Weekend work

    Rivo Holdings

    San Diego, CA
    2 days ago
  • $177.5k - $275.2k

     ...position Stantec for continued growth in the California highways and...  ...(Caltrans – California) Lead the account management efforts...  ..., including client engagement strategies, pursuit planning, and relationship...  ...needs. About Stantec Stantec is a global leader in sustainable... 
    Contract work
    Work at office
    Local area
    Flexible hours

    Stantec Consulting International Ltd.

    San Diego, CA
    2 days ago
  • $38 - $41 per hour

     ...ABOUT GREYSTAR**Greystar is a leading, fully integrated global real estate platform...  ...development, and construction services in institutional-quality...  ...range marketing and leasing strategies to achieve the property’s...  ..., sales, marketing, and customer service background sufficient... 
    Full time
    For contractors
    Work at office
    Local area
    Immediate start
    Monday to Friday
    Weekend work

    Greystar

    San Diego, CA
    4 days ago
  •  ...your goals. Tax Manager – Private Client Services (PCS) Practice EisnerAmper is seeking a Tax...  ...and the aptitude to foster professional growth among our staff. This position offers...  ...sophisticated financial institutions and start-ups, global public firms, and middle-market companies... 
    Temporary work
    Private practice
    Work at office
    Local area

    EisnerAmper

    San Diego, CA
    3 days ago
  •  ...President, National Aviation Market Growth Leader About the Company...  ...Consulting & Professional Services Design Mechanical...  ...aviation sectors. The role involves leading a national market growth team...  ...and client development strategies, excellent communication and... 

    Confidential

    San Diego, CA
    3 days ago
  • $165k - $190k

     ...Reporting directly to Global Head of Commercial...  ...initiatives, leads market insight activities...  ...global marketing strategy for Wacker...  ...detailed market, customer, and competitor analyses...  ...emerging trends, growth opportunities, and...  ...’s BioPharma services. Ensure consistent... 
    Permanent employment
    Flexible hours

    Wacker Chemie AG

    San Diego, CA
    2 days ago
  •  ...Associate Marketing Manager, Strategic Customer Growth - Remote (Healthcare or MedTech) Join to...  ...and execution of regional commercial strategies for assigned product lines, partnering...  ...initiatives including content development, lead generation management, and campaign... 
    Contract work
    Remote work
    Shift work

    MILLENNIUMSOFT

    San Diego, CA
    3 days ago
  •  ...TDK is looking for a Business Development Manager to lead sales initiatives and develop market strategies in San Diego, California. This role involves coordinating all sales activities, analyzing market dynamics, and building relationships with key decision-makers. Ideal... 

    TDK

    San Diego, CA
    1 day ago
  • $125k - $155k

    Senior Global Financial Planning and Analysis Manager (Job #JP-0705) Category: Finance Country: United States Overview Senior Global Financial...  .... What You’ll Be Doing Lead, create, and manage the...  ...formal training for internal customers. (12) Consolidating financial... 
    Temporary work
    Work experience placement
    Work at office
    Work from home

    WD-40 Company (UK)

    San Diego, CA
    5 days ago
  •  ...Industry Financial Services Type...  ...architecture and capital strategy of the platform. This...  ...and will involve leading all financial...  ...support high-velocity growth, driving margin...  ...experience in building finance teams and systems...  ...scale through global expansion. While not... 
    Remote work

    Confidential

    San Diego, CA
    5 days ago
  • $45 - $60 per hour

     ...Head of Marketing AI-Native Ecommerce Growth Lead Location: 10221 Prospect Ave, Santee...  ...manager role. We need someone who can build strategy, execute quickly, use AI daily, improve...  ...understands ecommerce growth and how customer discovery is changing through AI search... 
    Hourly pay
    Full time
    Freelance
    Seasonal work
    Flexible hours

    Vista Fulfillment Group

    Santee, CA
    29 days ago
  •  ...About the Company Globally recognized charity...  ...advisory services and international...  ...be responsible for leading the multi-year financial strategy, long-range planning...  ...organization's priorities and growth ambitions. This...  ...a high-performing finance team. The ideal candidate... 

    Confidential

    San Diego, CA
    2 days ago
  • $160k - $195k

     ..., and manufacture customized assays and biomaterials...  ...Product Manager leads the marketing...  ...worldwide. This role sets strategy across product...  ...execution through global launch and...  ...franchise narrative and growth agenda. Lead competitive...  ...Medical Affairs, Finance, Human Resources;... 
    Worldwide

    Werfen North America

    San Diego, CA
    2 days ago
  • $105.79k - $141.05k

     ...is responsible for building and testing Lumen’s network strategy plan to support demand growth fueled by datacenter connectivity, cloud access, and AI...  ...will model various scenarios with changing input from customer demand and investment opportunities to continue to grow... 
    Full time
    Temporary work
    Remote work
    Work from home

    Lumen

    San Diego, CA
    2 days ago
  • A global professional services firm seeks a Property Tax Manager to play a pivotal role in a dynamic team. This position involves advising on tax regulatory changes, developing strategies, and managing client relationships. Candidates should have a Bachelor's degree with... 

    Ernst & Young Oman

    San Diego, CA
    3 days ago
  • Manna Development Group is seeking a Catering Lead in La Mesa, California. You will ensure the success of catering operations, prepare...  ...hours. Enjoy a competitive hourly wage, tips, paid time off, and opportunities for growth. #J-18808-Ljbffr Manna Development Group
    Hourly pay
    Monday to Friday
    Shift work
    Day shift
    Early shift

    Manna Development Group

    La Mesa, CA
    4 days ago
  • Intuit Inc. is seeking a Lead, SOX Program Strategy & Audit Excellence in San Diego who will serve as the primary liaison to the Technology organization...  ..., along with the ability to influence cross-functionally across Finance, Accounting, and Tech. #J-18808-Ljbffr Intuit Inc.

    Intuit Inc.

    San Diego, CA
    3 days ago
  • $105.1k - $192.6k

     ...you succeed in a globally connected powerhouse...  ...team which leads large multi-state,...  ...regulatory changes; design strategies, operating models,...  ...for additional services, contribute to RFPs...  ...to drive growth. Manage and deliver...  ...degree in Accounting, Finance, Business or a related... 
    Summer holiday
    Flexible hours

    Ernst & Young Oman

    San Diego, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Customer Services Finance Lead - Strategy & Growth. Be the first to apply!