Employment Coordinator

Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.

**Contingent on Award**

Employment Coordinator

Location: Louisiana – Regional Assignment (North, Central, or South Louisiana)
Client: Louisiana National Guard (LANG) – Work for Warriors Louisiana (W4WLA)
Employment Type: Full-Time | 40 Hours per Week
Work Schedule: Generally Tuesday–Friday, between 7:00 AM and 5:30 PM CST; weekend drill and training support required
Work Arrangement: Regional/Onsite with travel; telework may be authorized with prior Government approval
Travel: Frequent regional and statewide travel required; occasional out-of-state and overnight travel may be necessary

Position Overview

Crossroads Talent Solutions is seeking an experienced Employment Coordinator to support the Louisiana National Guard's Work for Warriors Louisiana (W4WLA) Employment Outreach Program . The Employment Coordinator will provide employment outreach, career-development assistance, and workforce networking services to Louisiana Service Members, veterans, and eligible family members.

This position is regionally focused and requires the Employment Coordinator to develop relationships with employers, community organizations, educational institutions, military units, and other employment partners to connect qualified individuals with meaningful, long-term employment opportunities.

The Employment Coordinator will work directly with clients to assess employment needs, provide career counseling, assist with resumes and interviewing, identify appropriate employment opportunities, and support individuals transitioning from military service into the civilian workforce.

Key Responsibilities

• Coordinate employment outreach activities within an assigned Louisiana region and develop relationships with employers, corporations, agencies, and other Employment Partners.
• Conduct initial needs assessments with clients to determine the appropriate level of employment assistance, including immediate job placement, career counseling, and transferable-skills identification.
• Provide individualized employment and career-development assistance to Service Members, veterans, and eligible family members.
• Assist clients throughout the employment process, from job search and application through successful employment and job retention.
• Provide professional resume writing and resume review assistance .
• Conduct interview preparation and interview-skills training .
• Help clients identify transferable military skills and translate military experience into qualifications applicable to civilian employment.
• Match each eligible employment lead with appropriate job opportunities based on the individual's skills, abilities, career objectives, and employer requirements.
• Work toward providing each eligible lead with a minimum of three appropriate employment opportunities within the first 30 days after requesting assistance.
• Support program goals of generating a minimum of two hires per quarter within the assigned region .
• Provide transitional employment services to individuals returning from full-time military service and re-entering the civilian workforce.
• Provide clients with information regarding applicable military educational benefits and other employment or educational resources.
• Develop and maintain relationships with community alliances, working groups, task forces, trade schools, colleges, universities, and other organizations that can provide employment and career-development resources.
• Conduct regular site visits with Employment Partners to understand their operations, workforce needs, organizational changes, and available employment opportunities.
• Develop and maintain an ongoing regional outreach strategy for connecting clients with employment services and referrals.
• Provide onsite employment services to military units throughout the assigned region or territory on a quarterly basis.
• Support hiring events, employment networking events, military drills, and Government-sponsored events.
• Attend applicable Yellow Ribbon Program events and provide W4WLA program information and employment resources throughout the deployment cycle.
• Attend at least 60% of applicable local DRU/BN/UNIT drills and Government-sponsored events as required by the program.
• Provide employment and education presentations covering topics such as resume development, job-search strategies, interviewing, and available educational opportunities.
• Identify regional events and provide event information in accordance with established program approval requirements.
• Conduct surveys based on established Return on Investment (ROI) metrics.
• Maintain accurate and current information within the program's approved Customer Relationship Management (CRM) system .
• Use the CRM daily to document leads, client activity, employer partnerships, employment outcomes, outreach efforts, and other required program data.
• Track and analyze information supporting program performance and ROI measurements.
• Prepare monthly and quarterly regional assessments addressing:
  • Outreach activities
  • Number of Employment Partners
  • Number of customers served
  • Marketing and outreach effectiveness
  • Employment outcomes
  • Other required program metrics
• Maintain accurate documentation of outreach activities, meetings, events, client services, and employment outcomes.
• Coordinate closely with the W4WLA Manager and other Employment Coordinators to ensure regional activities align with the overall program strategy.
• Support collaboration and information sharing with other Louisiana National Guard Service Member and Family Programs.
• Protect Personally Identifiable Information (PII) and sensitive Government information in accordance with applicable DoD and Army requirements.
• Comply with Louisiana National Guard installation, security, information technology, and operational policies.

Minimum Qualifications

Candidates must meet the following PWS-required qualifications:

• Minimum of three (3) years of experience in a related field involving:
  • Sales
  • Recruiting
  • Employment outreach services
• Basic knowledge of:
  • U.S. military structure
  • Military branches and components
  • Military rank structure
• Proficiency with basic computer operations and standard software platforms, including:
  • Microsoft Office Suite
  • Microsoft Office 365
  • Adobe Creative Cloud Suite

Preferred Skills and Experience

• Experience providing employment, recruiting, workforce-development, or career-counseling services.
• Experience working with Service Members, veterans, military spouses, or military families.
• Knowledge of civilian employment resources and workforce-development programs.
• Experience conducting candidate or client needs assessments.
• Experience with resume development, interview coaching, career counseling, or job-placement services.
• Experience building employer, community, or educational partnerships.
• Experience using CRM or applicant/candidate tracking systems.
• Strong public speaking, presentation, and professional networking skills.
• Ability to develop and maintain productive relationships with employers and community organizations.
• Strong written and verbal communication skills.
• Ability to independently manage a regional caseload and outreach schedule.
• Strong organizational, documentation, and reporting skills.
• Ability to analyze program data and track employment and outreach outcomes.

Work Schedule and Travel Requirements

The position supports services generally between 7:00 AM and 5:30 PM Central Standard Time, Tuesday through Friday . Employment Coordinators must also be available to provide services during designated military drill weekends and training periods.

Employees may flex their schedules to remain within a 40-hour workweek when weekend support is required.

Travel is an essential component of the position. Employment Coordinators will travel to Louisiana National Guard facilities, military units, businesses, employer locations, networking events, customer meetings, hiring events, and leadership-directed meetings. Travel will primarily occur within the employee's assigned region, although statewide, out-of-state, and occasional overnight travel may be required.

Telework may be permitted with prior approval from the Government's Contracting Officer Representative (COR).

Security and Government Requirements

Selected candidates must be able to meet applicable Louisiana National Guard and Department of Defense installation-access and security requirements. Depending upon assigned duties and required system access, personnel may be required to:

• Successfully complete applicable background investigation requirements.
• Obtain and maintain installation access.
• Obtain a Common Access Card (CAC), when required.
• Complete required Antiterrorism (AT) Level I training.
• Complete iWATCH training.
• Complete Operations Security (OPSEC) training.
• Complete applicable DoD Information Assurance/Cybersecurity awareness training.
• Comply with Government Acceptable Use Policies and information-security requirements.
• Safeguard Government information and Personally Identifiable Information (PII).

Benefits

• Medical/Dental/Vision Benefits Offered
• 401k
• Life Insurance plans
• Employee Health and Wellness program

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled