Personal Stylist Support - Scottsdale Fashion Square

Responsibilities Assist customers over the phone and at checkout with sales, returns and other transactions while delivering excellent customer service. Keep the service quick, easy and fun by listening to customer needs and sharing a love for fashion. Act as a team player by maintaining the department runway ready, including straightening up, lightly cleaning, and restocking the cash wrap area and sales floor. Stay up on key fashion trends and products to help customers with purchase decisions. Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and Nordstrom Rewards program. Provide flexibility to support other store areas such as order fulfillment and order pick-up. Qualifications Ability to prioritize multiple tasks and requests from customers in a fast-paced environment. Excellent communication and interpersonal skills. Strong organization and follow-through. Problem-solving aptitude. Proficiency with computers and an interest in learning new computer applications. Ability to work a flexible schedule based on business needs. Physical Requirements Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Frequent hand use for grasping, fine manipulation, pushing, and pulling. Handle bulky and awkwardly shaped items, including reaching for and lifting up to 10 pounds, occasionally up to 25 pounds. Pay Hourly: $17.10 – $17.80 Benefits Medical, Vision, and Dental coverage Retirement plan Paid time away Life and Disability insurance Merchandise discount and Employee Assistance Program 401(k) plan Paid time off accruals and holidays Legal Notices Background checks are conducted after conditional offer. Qualified applicants with criminal histories are considered in accordance with Los Angeles, California Municipal Code 189.04 and the San Francisco Fair Chance Ordinance. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. For additional state and location specific notices, refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. #J-18808-Ljbffr Nordstrom Inc