Technical Trainer

Technical Trainer

Family owned and operated since 1981, Shoppa's Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling - the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.

JOB SUMMARY:

The primary function of the Toyota Certified Trainer (TCT) is to train and prepare technicians to perform proficient repair of equipment we service in a safe manner. Will be responsible for evaluating technicians, create training schedule and coordinate use of equipment for training purposes. Track, maintain and report technical course completion percentage and personnel performance information. This opportunity represents Shoppa's Material Handling and requires professionalism, strong communication skills, attention to detail, great attitude, and ability to facilitate training at all levels.

ESSENTIAL FUNCTIONS:

• Provide technician technical material handling training.
• Ability to provide technical assistance to technicians when they have trouble with any phase of their training.
• Monitor and report technician completion of Bronze, Silver and Gold certifications.
• Assemble, update and distribute repair manuals and related material.
• Provide assistance to technicians by answering calls or inquiries to field and shop technicians
• Assist dispatch, parts department, and sales in learning equipment.
• Continuously learn new products to update or improve training courses for technicians.
• Create schedules, summit PIN numbers, delete & add new employees to manufacturer's online portals and learning management systems and report student activities.
• Maintain company learning management system status on all employees.
• Travel to branches for training of technicians
• Attend training at various equipment manufacturers.
• Travel to customer locations when needed to assist technicians with repairs.

• Minimum of high school diploma; 5+ years of technician experience or performing work on material handling equipment or heavy industrial equipment required.
• Knowledge of hydraulics and electrical theory required.
• Minimum of Master Bronze Certification level. Experience as a trainer preferred.
• Requires strong interpersonal skills, the ability to work well with others and possess the mechanical aptitude to facilitate training at various learning levels.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook)

Physical Demands and Working Conditions:

The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.

Physical Demands:

Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees.

Working Conditions: Work indoors and sometimes outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.

Shoppa's Material Handling is an Equal Opportunity Employer, including disabled/veterans"; (b) "EOE/Disability/Vets"; or (c) "Shoppa's provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability."