Assistant Manager

MISSION OF THE ROLE

The Assistant Manager supports the Café Manager in executing daily operations and developing team members. This role helps ensure shifts run smoothly while maintaining service quality, food standards, and team accountability.

Assistant Managers are developing leaders preparing for the Café Manager role.

KEY RESPONSIBILITIES

Shift Leadership

• Support daily café operations

• Lead shifts when assigned

• Maintain speed, accuracy, and quality standards

• Ensure team members follow procedures and policies

Team Development

• Assist with onboarding and training new team members

• Reinforce operational standards and recipes

• Provide coaching and guidance during shifts

• Support leadership development across the team

Operations Execution

• Maintain cleanliness and organization standards

• Monitor food safety and sanitation compliance

• Assist with inventory and supply management

• Support scheduling and labor management

Guest Service

• Ensure guests receive fast and friendly service

• Resolve guest concerns professionally

• Maintain a positive team environment

QUALIFICATIONS

• Previous restaurant or hospitality experience preferred

• Strong communication and teamwork skills

• Leadership potential and willingness to grow

• ServSafe Certified

LEADERSHIP DEVELOPMENT PATH

Assistant Managers are developed to grow into the Café Manager role through demonstrated leadership, operational excellence, and team development.

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm Gulf waters, friends enjoying games in the sand, and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies, and juices just taste better. Our toasted wraps, sandwiches, flatbreads, and quesadillas are made to suit your individual tastes with quality meats, fresh produce, and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.