Senior Director, Customer Experience & Operations
BRUNT Workwear
BRUNT Workwear in the Boston area is seeking a Senior Director of Customer Support Operations to own the end-to-end CX strategy, tooling, staffing, and readiness for launches. This role will shape how we support customers and scale the function as BRUNT grows. You will lead two Senior CX Managers and their teams, ensuring alignment with Marketing, Merchandising, Operations, and Digital Product, while delivering best-in-class service across channels. #J-18808-Ljbffr BRUNT Workwear
$139k - $165k
...crew. What You’ll Do Servicing our Customers and responding to their needs drives the overall customer experience at BRUNT. Our Customer Service and Experience... ...on our products every day. The Senior Director of Customer Support Operations will own the end-to-end vision,...OperationsSeniorWork at officeRemote work$114.9k - $152.6k
...mission-critical supply chain operations alongside human teams.... ...employees and more than 1700 customers in over 60 countries around... ...company culture by Comparably.Senior Customer Account Manager (Track... ..., ensuring customers experience a coordinated commercial engagement...OperationsSenior$100k - $160k
...engineering managers to c-level executivesYou have direct experience with implementing manufacturing shop floor change, or... ...business information technology systems to operational environmentsYou are customer-focused and excited to partner with customers to deliver...OperationsSeniorTemporary workWork at officeLocal areaFlexible hours3 days per week- ...Customer Success Manager You're a seasoned Customer Success manager who knows how to... ...Required: ~5+ years of Customer Success experience, including a proven track record owning... ...Familiarity with infrastructure, field operations, or GIS-adjacent technology What We...OperationsSeniorLocal areaImmediate startFlexible hours
$155.2k - $232.8k
...semiconductor value chain helps our customers solve their most difficult... ...& ResponsibilitiesThe Senior Manager, Technical Product Support... ...time‑to‑value.Maintain operational excellence, tool... ...degree preferred.15+ years of experience in semiconductor capital equipment...OperationsSeniorPermanent employmentFull timeRemote work- .... **The SAP Academy for Customer Success is a development program... ...1-3 years of professional experience. Candidate(s) will be required... ...training and mentoring by a senior CSM professional in the field... ...your request to Recruiting Operations Team: ****@*****.***. For...OperationsPermanent employmentFull timeWork experience placementWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours3 days per week
$100k - $160k
...Senior Customer Success Manager This role is located in Somerville, MA - We are a hybrid... ...c-level executives You have direct experience with implementing manufacturing shop floor... ...information technology systems to operational environments You are customer-focused...OperationsSeniorTemporary workWork at officeLocal areaFlexible hours3 days per week$90k - $120k
...Director Of Customer Success Perforce is a community of collaborative experts, problem solvers... ...Success at Perforce is searching for a Senior Customer Success Manager to join the... ...major, or comparable education and work experience. ~8+ years of experience in account...SeniorTemporary workWork experience placement$177.69k
...role; it's a chance to build and operate a hyperlocal magazine in your... ...Position Summary We're seeking a Senior Account Executive (known to N2 as Area Directors) to launch, grow, and lead a Stroll... ...businesses with their ideal customers through your publication Engage...OperationsSeniorLocal areaWork from homeHome officeFlexible hours$101k - $115k
...Senior Customer Success Manager, Enterprise At Similarweb, we are revolutionizing the way businesses interact with the digital world... ...implementing proactive measures to retain customers and enhance their experience Ensure our users are engaged with the platform and...SeniorVisa sponsorshipWork visa$80k - $90k
...disbursement. The Accounts Payable Supervisor leads day‑to‑day AP operations, manages competing priorities, supports transaction processing... ...or Business Minimum 4 years of high-volume accounts payable experience, including at least 2 years in a supervisory role Strong...OperationsSeniorFor contractorsWork at officeRemote work$137.7k - $178.5k
...expanding our global presence with operations in the U.S., Japan,... ...Position Overview: The Senior Manager, Peer-to-Peer Strategy... ...high-impact HCP educational experiences and ensure insights from KOL... ...educational priorities, and customer engagement. Establish effective...OperationsSeniorFull timeFlexible hours$100k - $118k
...or an alternative application process. Senior Accounts Payable Lead Regular Full-Time... ...ensuring accurate and timely accounts payable operations while maintaining strong financial... ...progressive accounts payable/accounting experience in a high-volume environment, including...OperationsSeniorFull timeFor contractorsWork at officeRemote work$138.5k - $198k
...What You'll Do As the Director of National Accounts... ...independently identify the operational challenges of each... ...develop account plans and senior peer relationships... ...Demonstrates integrity with customers, prospects, and... ...actively seeks to learn from experiences. Ability to travel...OperationsSeniorRemote jobFull timeWork at officeLocal areaImmediate start$64.8k - $97.2k
...Category/Area of Expertise: Retail Operations Job Requisition: 476369 Address: USA-MA-Reading... ...at Stop & Shop, we've been serving our customers and neighborhoods for more than a... ...best-in-class service Ensure customers experience a well-stocked store with the freshest...OperationsWork experience placementWork at officeLocal areaFlexible hours$65k - $85k
...assigned. Provide an outstanding Customer Experience to Salem Five customers and prospects... ...and emerging technologies to support operations and customers through flexibility and... ..., certifications, experience, skills, seniority, location, and performance. This range...OperationsFull timeSummer holidayFlexible hours- ...Position Summary The position of Customer Solutions Manager will report to the Site General... ...’s degree or equivalent relevant work experience A minimum of four (4) years of... ...with cross functional peers in Customer Operations, Sales Operations, Marketing, and Sales...OperationsWork experience placementH1bWork at officeLocal areaImmediate startRemote workVisa sponsorshipRelocation package
- Philips seeks a Service Operations Manager to lead end-to-end service strategy for Bedford, MA and Plymouth, MN. You will build a... ...Quality, Regulatory, Commercial and Supply Chain to enable growth and exceptional customer experiences. #J-18808-Ljbffr Philips InternationalOperationsSenior
- ...Hudson, NH Description: The Manager, Customer Service will direct and oversee the... ...customer service and order administration operations. This role is the primary interface... ...facilitate a quality customer service experience. Establish performance metrics for...OperationsContract workWork at officeRelocation
$50k - $57k
...of software that enables our customers to develop, deploy and manage... ...AI-powered applications and experiences with agility and ease. We’... ...considered. In this role, you will operate as a strategic Inside Account... ...expansion. You will engage senior stakeholders across IT,...OperationsFull timeWork at officeLocal areaWork from homeHome officeFlexible hours$149k - $204.6k
...in Wilmington, Massachusetts is seeking a Senior or Principal Data Scientist to lead the development... ...multiple areas including data science and operations research. The ideal candidate holds an MS or PhD and has substantial experience in simulation and complex systems. The...OperationsSenior$17.5 - $30.2 per hour
...planet. In this role, you will support the Customer Service & E-Commerce programs; this... ...lead processes supporting the checkout experience and grocery delivery & pickup at your assigned... ...areas. You are responsible for daily operations including managing capacity, labor...OperationsHourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$75k - $115k
...Senior 3PL Program ManagerFormlabs is a team of hands-on builders reinventing how... ...Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners... ...wants to sit at the intersection of operational excellence and financial performance,...OperationsSeniorFull timeSeasonal work$124k - $186k
Senior Customer Operations Data Analyst - hybrid role based in Lexington, MAAbout MimecastThe work people... ...analytical backbone of our Customer Experience & Delivery (CxD) organization, you’ll... ....This role reports to a Manager or Director within CxD Operations & Analytics and...OperationsSeniorFull timeLocal areaRemote work$99.3k - $160k
...decisions by identifying and analyzing key operational and financial metrics. Develop models... ...with key global leaders, partners, and customers to effectively influence, negotiate,... ...value people with unique backgrounds, experiences, and skillsets. If you’re passionate about...OperationsSeniorFull timeTemporary workWork experience placementSeasonal workFlexible hours$137.3k - $185.7k
...software to solve real-world problems that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements... ..., prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as...OperationsSeniorFull timeTemporary workSeasonal workFlexible hours- ...Senior Principal Systems Engineer Raytheon is seeking a talented... ...and algorithms, concepts of operations, and define system... ...solutions to leadership and customers. Travel as needed (up to... ...10 years of prior relevant experience. Experience with systems...OperationsSeniorLocal area
$137.3k - $185.7k
...world challenges that will transform our customers’ experiences in ways we can’t even image yet. We... ....Job Overview - As an Amazon Robotics Senior Mechanical Engineer you will develop innovative... ...and testing- Working with the Operations, Manufacturing, Supply Chain and...OperationsSeniorFull timeTemporary workSeasonal workFlexible hours$167.1k - $226.1k
...world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We... ...Robotics is seeking experienced and Senior Applied Scientist with a passion for robotic... ...through production deployment and operational maintenance- Drive technical decisions...OperationsSeniorFull timeTemporary workSeasonal workFlexible hours$100k - $150k
...per week.Tulip, the leader in frontline operations, is helping companies around the world... ...scenarios and provide creative solutions.Experience selling complex enterprise software... ...about manufacturing and technology.Strong customer-centric approach, focused on building...OperationsSeniorTemporary workWork at officeLocal areaFlexible hours3 days per week
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