Customer Service Associate
Jobtailor
Responsibilities Handle inbound customer phone calls via RingCentral Respond to customer inquiries across email, Zendesk, SMS, Meta, Walmart Customer Messaging, and other messaging channels De-escalate frustrated customers and provide clear, professional resolutions Follow up with customers on delayed, unresolved, or sensitive issues Maintain strong communication across all customer-facing channels Ensure customers receive accurate updates regarding orders, shipping, refunds, returns, and product concerns Oversee the current customer service team’s daily support flow Review escalated cases and help determine the proper resolution Approve or deny refunds, replacements, credits, or exceptions based on company policy Ensure the customer service team is following internal policies and procedures Identify mistakes, inconsistencies, or gaps in customer communication Guide the team on how to handle difficult or unusual cases Help keep ticket queues clean, organized, and up to date Investigate customer chargebacks and gather supporting evidence Review fraud indicators before high-risk orders are shipped Help confirm customer identity or order legitimacy when needed Monitor suspicious orders or potential false information Assist with UPS, USPS, and carrier investigations when packages are missing, misdelivered, or delayed Help document findings and next steps for disputes, claims, or internal review Assist with Google Review responses and customer follow-up Help encourage satisfied customers to share positive experiences Ensure public-facing responses are professional, accurate, and aligned with the company’s tone Protect the customer experience while also protecting the company from unnecessary losses or policy exceptions Requirements Strong written and verbal communication skills Comfortably handle phone, email, and messaging support simultaneously Highly organized and detail-oriented Able to take ownership and follow through without reminders Comfortable switching between multiple tools and platformsReliable and consistent with response times Customer support, customer success, or customer operations experience (preferred) Experience with Zendesk, RingCentral, Shopify, Klaviyo, or similar tools (preferred) E-commerce or retail experience (preferred) Experience handling chargebacks, fraud review, shipping claims, or order investigations (preferred) Familiarity with sports cards, collectibles, or hobby retail (preferred) #J-18808-Ljbffr
$18.5 - $38.82 per hour
...Senior Service Advocate We're building a world of health around every individual shaping a more connected, convenient and compassionate... .... Demonstrates functional expertise and leadership ability. Customer Service experiences in a transaction-based environment such as...SuggestedHourly payFull timeWork at officeLocal area- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...SuggestedContract workPart timeLocal area
$17 per hour
...Starting hiring pay at: $17.00As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders...SuggestedHourly payTemporary workImmediate startAll shiftsShift work$17 per hour
...Starting hiring pay at: $17.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders...SuggestedHourly payTemporary workCasual workImmediate startAll shiftsFlexible hoursShift work- ...Join a dynamic team where youll enhance customer experiences through friendly interactions and expert assistance. Manage transactions,... ...cleanliness, and support merchandise replenishment. Bring your customer service skills and organizational talents to a role that values your...Suggested
- ...Customer Representative Hartford, Connecticut, United States Or refer someone Job Openings Customer Representative About the job... ...that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally...Immediate startRemote workFlexible hours
$25 - $45 per hour
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...functional work. RESPONSIBILITIES Work with internal and external customers to retrieve and relay information relevant to Premium Waiver... ...thinking and mathematical aptitude Provide exceptional customer service using professional written and verbal communication skills...Permanent employmentTemporary workWork at officeRemote work3 days per week- ...Commerce Bank is seeking a highly motivated service-focused professional to deliver banking guidance in person, by phone, and online.... ...address financial needs, provide personalized solutions, and help customers navigate products and services. You will work with colleagues...
$16.94 - $19 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift- Job DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro cuFor contractors
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- ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly pay$20 - $23 per hour
...Area Customer Service Associate Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated area that need assistance. The Area Customer Service Associate assists...Work at officeWork from home- ...Job Overview The Customer Service Associate assists customers with questions, orders, deliveries, returns, account issues, or other service-related needs. Depending on the position, customer interactions may take place by phone, chat, email, or another support...Full timePart timeSeasonal workWork at officeRemote workAfternoon shift
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...Part timeCasual workRemote workFlexible hours- ...Access Mental Health Customer Care Rep III Shift: Monday - Friday 8:30am - 5pm EDT... ...office. Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering... ...workflows associated with consultation services. Performs research to respond to...Temporary workWork at officeLocal areaMonday to FridayShift workDay shift2 days per week1 day per week
$19.66 per hour
...SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and... ...confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve...For contractorsWork at officeLocal area- ...Dollar Tree - 10 School Street - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise...
- ...Now Hiring: Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail-oriented Customer Service Representative to join our growing...Immediate start
- Are you experienced in delivering exceptional customer service? Join a dynamic team where youll assist customers, manage transactions, and maintain a welcoming store environment. Enjoy competitive pay and a range of benefits while making a positive impact every day!
$17 per hour
Raising Cane's en Manchester, CT, está contratando asociados de servicio al cliente para trabajar en el drive-thru, tomar pedidos y entregar comida. Es un ambiente acelerado con capacitación remunerada y oportunidades de crecimiento dentro del restaurante. Este puesto ...$17 per hour
...Job Title Customer Service Associate Location Bradley International Airport (BDL) - Windsor Locks, CT 06096 US (Primary) Job Type Full-time Category Customer Service Education Job Description Join our Field Team and help shape the future...Full timeWorldwideWeekend work- Join our team as a Customer Service Associate and deliver exceptional shopping experiences for our customers. If you have a passion for helping others and possess strong communication skills, we want to hear from you!
- ...our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others... ...from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto...For contractorsWork at officeImmediate startMonday to Friday
$790 per week
...Looking for a customer service job? This one pays you to give your opinion — no phones, no scripts, no customer service experience needed. Maxion Research runs paid studies where real companies pay for honest feedback on their products and services. Active members...Remote work
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