Urgent Req: Technical Support Analyst: Warrenton, VA 20187

Title/Role: Technical Support Analyst

Worksite address: Warrenton, VA 20187

Interview Type: Both Web Cam and In Person Interview

Work Arrangement: Onsite

100% ON SITE (NO EXCEPTIONS!)
Some travel maybe required



Position Description

100% on site each week - NO exceptions.
Please review the below info bf submitting your candidate.

Duration of assignment is expected to go 6 months with extension possible.

*Candidate must have the McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software products to be considered.

IMPORTANT TO NOTE: Mgr will do initial IV via WEB however as a follow up may want to meet the candidate IN PERSON (interview location to be determined at a later date).

REQUIRED SKILLS

-Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft O365, Microsoft Edge, Google Chrome, all IT assets.

-Document any changes to systems, update training and system documentation, and create new procedures to solutions and issues and problems.

- A clean driving record and dependable transportation is required for occasional light travel to satellite offices utilizing your personal vehicle.

- Perform other duties as assigned.

-Good understanding of Network and IT security.

-Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each.

-Possesses excellent customer service skills and is teamwork oriented.

-Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner.

-Possesses good organization and time management skills.

-Possesses the ability to create documentation on technical issues and solutions that are easy to understand.

-Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing.