ServiceNow Consultant

Technology Business Systems Consultant. Position type: Full-time, Contract (W2) Duration: 12 Months Contract w/ extension. Location: Charlotte, NC/Las Colinas, TX/Minneapolis, MN – 3 days onsite Overview: Client is seeking an experienced Senior Business Systems Consultant to support large-scale, complex initiatives within Technology Business Systems Consulting. This role involves strategic planning, in-depth analysis of multifaceted challenges, and collaboration with internal teams to deliver impactful solutions. You will contribute to resolving complex situations by applying your understanding of policies, procedures, and compliance standards, ensuring all deliverables meet organizational and regulatory requirements. This position offers an exciting opportunity to work at the intersection of business systems and AI innovation within our ServiceNow platform, driving efficiency, standardization, and enterprise-wide standards. Day to Day Responsibilities: Consult on complex, broad-impact initiatives within Technology Business Systems Consulting, providing strategic guidance and analysis. Review and analyze large-scale or long-term challenges, evaluating multiple factors, including intangible or unprecedented elements. Contribute to the resolution of complex situations by leveraging policies, procedures, and compliance standards. Collaborate with internal teams and stakeholders to align solutions with organizational objectives and standards. Work closely with technical and business teams to ensure solutions are scalable, compliant, and aligned to enterprise standards. Drive continuous improvement by providing insights and recommendations for optimizing business systems. Support AI and platform initiatives by coordinating inputs across teams, ensuring production readiness, and managing dependencies across engineering, architecture, and governance. The ideal candidate will have: Extensive experience in Business Systems Data or Business Systems Design, demonstrated through work experience, consulting, military service, or education. Proven experience in analyzing and resolving large-scale or long-term business systems challenges involving multiple factors and variables. Understanding of policies, procedures, and compliance in business systems environments. Some knowledge of ServiceNow platform capabilities. AI acumen and familiarity with AI-assisted tools like M365 Copilot or similar is a plus. Pay Range*: $60- $64 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits Medical & pharmacy coverage Dental/vision insurance 401(k) Health saving account (HSA) Flexible spending account (FSA) Life Insurance Pet Insurance Short term Disability Long term Disability Accident & Critical illness coverage Pre-paid legal & ID theft protection Sick time other types of paid leaves (as required by law) Employee Assistance Program (EAP) ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions Named One of America’s Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications #J-18808-Ljbffr