Sr Operations Specialist, Account Transfers
$20.45 - $34.12 per hourLPL Financial
Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview: The Account Transfers Department facilitates movement of cash and securities into and out of LPL client accounts. As a Senior Account Transfers Specialist, you will play a direct role in helping our advisors execute financial plans for their clients by initiating, reconciling, and researching ACAT and Non-ACAT asset transfer requests. You will also have an opportunity to help shape the process, create efficiencies, and eliminate waste through our best-in-class continuous improvement system. Responsibilities:
- Review and initiate both paper and electronic asset transfer requests on behalf of our advisors.
- Research and reconcile outstanding transfer requests to ensure asset delivery.
- Effectively communicate verbal and written pertinent information to Financial Advisors and contra firms on the status of the transfer requests.
- Regularly contribute to root cause problem solving sessions to continuously improve the Transfer process.
- Perform quality control functions to ensure standard work is taking place.
- Share pain points with leadership and business partners to find solutions and pursue process improvements.
- Act as a resource to the department and be able to apply complex knowledge of the overall transfer process for inquiries received from internal and external customers and vendors about the overall transfer process.
- Experience in the financial industry and/or processing in a high volume and deadline-driven environment
- Service-oriented in working with various groups such as clients, other firms, service team, offshore partners, and various business units within the company
- Effective and proactive communicator with strong written and verbal communication skills in dealing with clients, stakeholders, and different levels of management
- Strong ability to multi-task various functions and assignments with competing priorities, changing demands, and tight deadlines
- Demonstrates accuracy and thoroughness in performing work assignments
- Ability to develop positive working relationships and works well in a team setting
- Post Secondary Education preferred or at least three years’ experience in Brokerage Operations; Account Transfers/ACATs experience preferred.
- Experience in work environments that use management principles that maximize value to customers and minimize waste
- Effective Oral/Written Communication, Adaptability, Initiative, Decision Making, Customer Service, Passion for Results, ability to operate with minimal to no supervision.
$20.45 - $34.12 per hour
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