3PL - Order Fullfillment Supervisor

Warehouse Operations & Order Fulfillment Supervisor (Evening Shift)

Location: Henderson, NV 89044 Compensation: $61,500 - $75,000 base salary Shift Schedule: Saturday to Wednesday Weekends (Sat & Sun): 1:30 PM 10:00 PM Weekdays (Mon Wed): 3:30 PM 12:00 AM (Midnight)

Position Overview

We are seeking a high-performing, leadership-ready Warehouse Operations & Order Fulfillment Supervisor to oversee second-shift fulfillment operations. In this role, you will lead a team of 35 to 40 employees (including pickers, packers, replenishers, and QA) within a fast-paced 300,000 square foot logistics facility. Managing operations for our largest, highest-volume active lifestyle brand client, you will drive a daily output of approximately 25,000 units. This position serves as a fast-track "Manager-in-Training" pathway for an operationally sharp leader who manages with high emotional intelligence.

Key Responsibilities

• Team Leadership: Supervise, coach, and cross-train a second-shift team of 3540 warehouse associates to ensure high morale and efficient operations.
• Performance Metrics: Monitor and drive daily Key Performance Indicators (KPIs) and operational metrics while operating strictly within client Service Level Agreements (SLAs).
• Labor Planning: Partner directly with the Distribution Center Manager to plan, adjust, and execute daily labor allocations based on client volume forecasts.
• Process Improvement: Utilize continuous improvement methodologies to optimize customer fulfillment, safety protocols, order quality, and facility efficiency.
• Safety & Compliance: Enforce all warehouse safety procedures, security protocols, and standard operating procedures (SOPs) to maintain a pristine, tidy workspace.

Requirements & Qualifications

• Experience: Minimum 3+ years of direct experience leading teams within a high-volume warehouse or light industrial distribution environment.
• Systems Literacy: High proficiency utilizing Warehouse Management Systems (WMS) alongside standard Microsoft Office programs (specifically Outlook).
• Physical Requirements: Ability to stand/walk for extended periods, climb stairs/ladders, work comfortably in elevated areas, and lift up to 50 lbs. in varied temperature conditions.
• Peak Season Commitment: Must fully commit to the mandatory peak season blackout period (November 16 December 23), which requires working up to 7 days a week, 10 hours a day.
• Education & Language: A Bachelor's degree in Supply Chain, Logistics, or a related field is a strong plus. Bilingual capability (English/Spanish) is highly preferred.