Administrative Assistant / Receptionist

Job Description

Job Description

The Administrative Assistant / Receptionist plays a vital role in ensuring smooth office operations by managing reception duties, scheduling, clerical support, and communication across multiple departments. This position supports the administrative team and reports to key management personnel such as the Office Manager, Department Head, HR Manager, or Operations Manager. The role requires proficiency with scheduling software, CRM tools, and standard office applications to maintain efficient workflow and positive visitor experiences.

Responsibilities

• Manage reception and greet visitors professionally
• Coordinate scheduling and calendar management for multiple departments
• Provide clerical and data entry support to the administrative team
• Handle incoming phone calls and direct inquiries appropriately
• Organize mail and manage office supplies inventory
• Assist visitors and ensure their needs are addressed promptly
• Maintain accurate records and prepare documents as needed
• Facilitate internal communication using office and CRM tools

Preferred Qualifications

• 1+ years of experience in administrative support
• High school diploma or equivalent
• Proficiency in Microsoft Office and standard office suite
• Familiarity with customer service and internal communication platforms
• Strong time management, communication, and multitasking skills
• Data entry accuracy and problem-solving abilities