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Specialty Division Account Specialist

Newco Distributors Inc

Job Description

Job Description

Newco Distributors is seeking a Specialty Division Analyst to join our team. The successful candidate will be responsible for coordinating and processing all customer relations, including order entry, follow-up, and logistics management. Additionally, the Account Specialist will work closely with internal stakeholders to manage inventory levels, and generate reports to support the specialty division's goals.

Qualifications

  • REQUIRED
    • Customer Service experience
    • Strong written and verbal communication 
    • Intermediate Excel skills 
    • Microsoft Outlook experience
    • Experience managing high email volume and group email
    • Data entry experience
    • 10-key
    • 3-5 years of business office atmosphere experience including business attire
    • High school or equivalent

 

  • HIGHLY DESIRED
  • Some college courses

 

Duties Include the Following Segments of Business

  • Coordinates and processes all customer relations through daily contact via email and phone
    • Proficient in Outlook, answering phones, communicating professionally with customers
    • ShoreTel phone service
  • Data entry of incoming orders and customer follow up – timely and accurately
    • Proficient in Excel
    • UPS WorldShip
  • Data entry of custom orders, customer follow up and coordinate communication and order entry with manufacture and/or nutritionist
  • Monitor and Track inventory for Customers
    • Solar Eclipse
  • Generate and format reports
    • Solar Eclipse
    • Mits Discover
    • Microsoft Excel
  • Documentation of Quality Management System
    • ISO – International Organization of Standardization
  • Position reports to Specialty Division Manager
    • Team effort by providing support requested by Specialty Division Manager
  • Transportation tracking for Specialty vendor Purchase Orders
  • Assist Sales Manager with organizing and updating marketing and point of sale supplies
    • Microsoft Publisher
    • Adobe

Vacancy posted 2 days ago
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