Security Operations Engineer II

Security Operations Engineer II

It's exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

You are someone who thrives in managing and supporting physical security systems and applications. You bring technical expertise, a collaborative spirit, and a proactive approach to ensuring the safety and efficiency of enterprise-level security infrastructure.

As a Security Operations Engineer II, you will lead the day-to-day operations of physical security systems and applications. You will provide organizational expertise in the usage of security equipment, train and monitor utilization, and support physical sites as required.

What You Will Do:

• Maintain positive relationships and communication with staff and executive level management.
• Translate business requirements into functional and technical specifications.
• Accurately estimate the work effort associated with all technical deliverables.
• Identify alternative solutions at both the component and architectural level.
• Coordinate and manage day-to-day support activities with personnel from different groups with minimal supervision.
• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors.
• Participate in on-call duty, including providing off-hour emergency support as necessary.
• Review and assist with construction and installation of remote systems and expansion of existing systems.
• Lead maintenance and modification of applications and security systems to facilitate more efficient operation.
• Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design.

What You Will Need to be Successful:

• Minimum of three years' experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems.
• Minimum of three years' experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems.
• Minimum of three years' experience designing CCTV, Access Control system integration and operation.
• US Citizenship for this position is required by law due to federal customer contracts.

Preferred Qualifications:

• Hands-on knowledge of Prowatch, Lenel, and Genetec systems.
• Excellent analytical and troubleshooting skills.
• Strong organization, multi-tasking, prioritizing, and teamwork skills.
• Ability to work quickly and independently in high-stress situations or environments.
• Some travel to other sites required.
• Ability to read, interpret, and produce engineering documents including Control Drawings, Sequence of Operations, Bill of Materials, Graphical User Interface requirements, and Functional Specifications.

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.