(USA) Vision Center Manager L3

Position Summary

The (USA) Vision Center Manager L3 leads the Vision Center by driving sales, managing inventory, and ensuring exceptional customer service. This role involves supervising and developing associates, maintaining compliance with company policies, and overseeing operational and safety standards. The manager fosters strong community relationships and implements strategic initiatives to meet business goals. By promoting a culture of accountability and continuous improvement, this position ensures quality eyewear provision and supports the company’s mission to deliver outstanding member experiences while upholding integrity and ethical standards.

About the team

The Vision Center team is dedicated to delivering exceptional eyecare services by combining expertise in inventory management, sales, and customer service. This team ensures accurate merchandise presentation, competitive pricing, and optimal inventory levels to meet community needs. Members collaborate to provide quality eyewear consultations, maintain equipment, and resolve customer concerns professionally. The team fosters continuous learning, supports company policies, and upholds high standards of integrity and ethics. Through effective communication and leadership, the team drives performance, promotes development opportunities, and contributes positively to the overall customer experience in the Vision Center.

What you'll do

Drive Vision Center sales through effective merchandise presentation, pricing, and inventory management. Lead and develop Associates by hiring, training, mentoring, and assigning duties to build a high-performing team. Ensure exceptional customer service by resolving issues and educating Members on eyewear selection and care. Oversee compliance with company policies, safety standards, and asset protection measures. Manage budgeting, forecasting, and analyze economic trends to support business goals. Coordinate community outreach initiatives and promote a positive workplace culture. Utilize data insights to make informed decisions and drive continuous improvement.

What you'll bring

Proven experience in inventory and sales management within a retail or optical environment. Strong knowledge of optometry practices, including eyewear consultation and prescription verification. Exceptional customer service skills with the ability to resolve issues effectively and uphold company standards. Demonstrated leadership capabilities in hiring, training, mentoring, and developing team members. Ability to analyze sales data, forecast trends, and implement strategic initiatives to drive business results. Commitment to maintaining compliance with company policies, safety regulations, and confidentiality requirements. Effective communication skills to build relationships and motivate associates toward achieving goals.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.

Pay

The hourly wage range for this position is $34.50 - $46.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location)

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience. High school diploma or equivalent. Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates Primary Location

970 MANSELL RD, ROSWELL, GA 30076-1506, United States of America

Additional Information

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it.

You’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you’re proud of.