General Manager II Trainee

General Manager II Trainee

Dunn, NC 28504

Overview

Join us as we grow together personally and professionally! Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

Description

The General Manager Trainee for a convenience store is a developmental position designed to provide hands-on training and experience in all aspects of store management. This role focuses on learning operational procedures, customer service excellence, and team leadership to prepare for a future role as a General Manager. A detailed job description will be available when you begin employment. Begin building your career and apply now for these great benefits!

Benefits Overview

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive total compensation plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid gym memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Everyday pay if needed
• Flexible schedules to attend family events
• Professional training
• Advancement opportunities
• Leadership training

Essential Job Functions

1. Operational training: Learn and assist in daily store operations, including inventory management, merchandising, and sales floor management to ensure smooth functioning.
2. Customer service excellence: Train in providing outstanding customer service, addressing customer inquiries and concerns, and creating a welcoming shopping environment.
3. Team leadership: Support the management team in hiring, training, and supervising store staff, fostering a positive and productive workplace culture.
4. Sales and financial performance: Analyze sales reports and performance metrics, assisting in developing strategies to meet or exceed sales targets and improve profitability.
5. Merchandising and promotions: Participate in the planning and execution of merchandising strategies and promotional activities to drive customer engagement and sales.
6. Compliance and safety: Learn and uphold company policies, safety standards, and regulatory requirements to maintain a safe and compliant store environment.
7. Inventory control: Assist in managing inventory levels, conducting stock counts, and implementing effective replenishment processes to minimize waste and stockouts.
8. Cross-departmental collaboration: Work with various departments (e.g., marketing, purchasing) to gain a holistic understanding of store operations and contribute to overall business goals.

Qualifications

Qualifications & Education

• Education: High school diploma or equivalent; a bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
• Experience: Prior experience in retail or customer service is beneficial, though not required. Previous leadership roles (e.g., team lead, supervisor) are a plus.
• Skills: Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks. Basic analytical skills for interpreting sales data.
• Technical proficiency: Familiarity with retail management systems and point-of-sale (POS) technology is advantageous.
• Adaptability and initiative: A proactive attitude with a willingness to learn and take on new challenges, demonstrating flexibility in a dynamic work environment.
• Customer focus: A strong commitment to delivering excellent customer service and creating a positive shopping experience.

Physical demands:

• Ability to stand for extended periods and perform physical tasks, including lifting (up to [specify weight, if applicable]).
• Must be able to work flexible hours, including nights, weekends, and holidays as required.
• Ability to navigate a busy restaurant environment efficiently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.