Project Director - DE Highway Client Service Leader
HNTB Corporation
What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client-level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitor delivery, grow sales and revenue, and foster ultimate client satisfaction. In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm’s project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project. What You’ll Do Develops and nurtures key client relationships and is the primary company contact on assigned projects. Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies. Responsible for financial performance on projects. Proactive management of cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client's satisfaction. Sets priorities, obtains commitments, and engages required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan. Collaborates with office and division leadership in solving challenges and ensuring business objectives are met. Supervises and mentors team to achieve overall project objectives. Where appropriate, oversees the project's Project Manager(s). Responsible for/oversees project staffing, including, but not limited to; recruitment, hiring, development, retention and succession of project staff; development of plan for project staff reporting; and support for performance and compensation reviews. Leads pursuits of mega projects and/or actively involved as part of the pursuit team for super mega projects. Partners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). Works with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials. Leads interview and proposal presentations to the client as well as general presentations within the industry. Performs other duties as assigned. What You’ll Need Bachelor’s degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects What We Prefer DelDOT Experience Master’s degree 20 years relevant experience Professional Engineer (PE) certification Project Management Professional (PMP) Benefits information: HNTB Total Rewards Learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is available for this position. Locations Allentown, PA (Lehigh Valley) Harrisburg, PA King of Prussia, PA (Norristown) Philadelphia, PA (Pennsylvania) Pittsburgh, PA Wilmington, DE NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees. Job Type: Regular Full/Part Time: Full time Job Category: Engineering Group ReqID: R-29200 #J-18808-Ljbffr HNTB Corporation
$120.97k
...and Omaha Districts. As a global full-service firm, CDM Smith's has been serving USACE... ..., full design, and construction projects. This candidate will foster growth in... ...competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within...SuggestedFull timeContract workWork experience placementFor subcontractorH1bWork at officeRemote workFlexible hours$126.73k
...civil works mission. CDM Smith, a full-service firm, has served USACE for over 30... ...allowing for flexible work options. As a Client Service Leader (CSL), you will collaborate with... ...major civil works and infrastructure projects nationwide, including flood risk management...SuggestedFull timeWork experience placementFor subcontractorH1bWork at officeRemote workFlexible hours- ...company located in New Castle, Delaware, is seeking a Manager of Client Services to lead high-impact field and value-added services. The role... ..., and ensuring operational excellence in logistics and project execution. Ideal candidates will have over 5 years of leadership...Suggested
$126.73k
Client Service Leader - USACE Civil Works Programs Seeking highly qualified professional to lead and expand CDM Smith’s existing portfolio... ...and support pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm...SuggestedWork experience placementFor subcontractorWork at officeRemote workFlexible hours- Client Service Leader - USACE Military Programs Seeking a highly qualified business development professional to lead and expand our Architect‑... ...management, automation) as part of client strategy, pursuits, and project delivery. Leverage an established business network of...SuggestedWork experience placementFor subcontractor
$120.97k
Job Title Industrial Client Service Leader - Industrial Water/Wastewater Location United States - Nationwide Travel 15% travel Visa Sponsorship... ...promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring...Temporary workVisa sponsorship- Senior Manager, Fund Accounting, Client Services Hybrid Schedule In Wilmington, DE Shift: Monday to Friday 9:00 to 6:00 p.m. Responsibilities Manage multiple client relationships ensuring superior client service with your client service team members. Deliver fund...Full timeLocal areaRemote workMonday to FridayShift work
$50.02k - $68.7k
Canon U.S.A., Inc. is seeking a Client Service Supervisor for its Wilmington, DE location. This full-time role involves managing business activities for specific customer accounts, ensuring compliance with operational standards, and developing strong client relationships...Full time- ...learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that...Work at officeLocal areaShift work
- ...Description Regulatory Legal Services Coordinator Wilmington, DE (Hybrid, 3 days in-office... ...By partnering with CSC, clients reduce the complexities... ...Coordinators with projects Collaborating with team... ...acquisition, our hiring leaders, employees, or through any...Local areaRemote workWorldwide
- A leading engineering firm is seeking a Project Director to lead client service for major infrastructure projects. Applicants should have a Bachelor's degree and 12+ years of experience, including 4 years managing mega projects. The role involves financial oversight, client...Visa sponsorship
- Delaware Park in Wilmington, DE seeks a strategic leader for the Environmental Services Department. The role involves ensuring a clean and welcoming environment through effective management of staff, operations, and compliance with regulations. The ideal candidate will...
- Midas Hospitality is seeking full-time Assistant & Service Managers in Wilmington, DE. Join the world's largest Midas franchisee and enjoy a supportive environment with competitive weekly pay and a commitment to career growth. The role involves supporting efficient operations...Weekly payFull time
- MavisTire is looking for full-time Automotive Assistant and Service Managers to join our Newark, DE team. In this role, you will support store operations and ensure top-quality customer service by leading a team of mechanics and technicians. The ideal candidates will have...Full time
- ...Scrum Master @ Wilmington, DE E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting... ...Testing, Agile Games. Knowledge of waterfall / hybrid project management. Good skills and knowledge of servant...Permanent employmentFull timeTemporary workFlexible hours
- M&T Bank is looking for a Senior Service Designer to join their Experience Design & Innovation team in Wilmington, DE. This role involves leading the design of service and touchpoint experiences to enhance banking for customers. The ideal candidate will utilize design...
$109k - $137k
...Fitness Operations) - YMCA of DE Association Resource Center Job... ...Unite communities and inspire service to others Full benefits... ...Strategy Serve as the enterprise leader of the Health & Wellness product... ..., and develop Healthy Living Directors, building a high‑performing and...Full timeWork at officeLocal area- ...regulatory requirements. Ideal candidates will have a background in trust administration or relevant financial service experience, alongside a strong commitment to client service. Opportunities for growth within an inclusive workplace are offered. #J-18808-Ljbffr Bank of...
$75k - $85k
...quality, innovative, and responsive support services exclusively to the healthcare industry.... ...Job Summary: Working as an EVS Director, you are responsible for directing and overseeing... ...and follow-through (with associates and clients) skills required • Proficient in...Work at officeLocal areaRemote workFlexible hours$24.87 - $41.45 per hour
...Overview: Join our Shared Services team as a Transfer Agent Operations... ...Teams: Work closely with clients and stakeholders to clarify information... ...with cross-training tasks or projects assigned. Expect occasional... ...Market Street, Wilmington, DE 19801 This is a hybrid role...Hourly payWork experience placementWork at officeMonday to FridayShift work- ...Dining Room Manager | The Quion Hotel | Wilmington, DE Job Category: Food & Beverage Posted: May 26, 2026 Full-Time On... ...operations of the restaurant and dining spaces, ensuring exceptional service standards, attention to detail, and a seamless luxury...Full timeSeasonal workNight shift
$63k - $75k
Collectors Universe Inc. is seeking an Operations Supervisor to manage the weekend shift at the New Castle, DE facility. You will oversee safety, staffing, and performance of team members while leading on-site operations and ensuring quality standards are met. The ideal...Shift workWeekend work$134k - $202k
...ecosystem that transforms how organizations uncover insights, make decisions, and scale impact. As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences...Remote workFlexible hours$17.95 - $26.68 per hour
...employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company... .... Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general...Hourly payWeekly payLocal areaFlexible hoursShift workNight shiftWeekend work$21.36 - $26.7 per hour
...improve decision-making skills. Position Summary: The Club Services Coordinator provides essential administrative and operational... ..., and payment arrangements. Collaborate with Club Directors and front-line staff to address membership and program fee account...Hourly payTemporary workWork at officeImmediate startMonday to FridayFlexible hoursAfternoon shift$134k - $202k
...decisions, and scale impact. As part of our Adoption Services team, you'll play a key role in helping customers harness the full... ...Act, and redaction requirements (PII, trade secrets, attorney-client privilege), able toexplainandmapcomplex, multi-step government...Contract workRemote work- Nemours is seeking a SRT Project Lead to join our team in Wilmington, DE. The SRT Project Lead performs general repairs... ..., productivity and customer service standards are being achieved and provides... ..., escalate unsafe conditions to leaders as appropriate. Participate in...Full timeWork at officeWeekday work
- ...Advanced Delivery Unit Service Coordinator The Advanced Delivery... ...Delivery Unit Nurse Manager, Medical Director and Nemours Fetal Care Center... ..., departmental/organizational projects/committees, and interviews/... ...Position Requirements DE RN License required upon hire...
- ...excited to add a dynamic Transportation Project Manager (PM) to lead highway and roadway design projects for VDOT and municipal clients in Virginia. This exceptional opportunity... ...much more! Why RK&K? As a full-service engineering and construction management firm...Work at officeLocal areaWork from homeRelocation package
$18 per hour
...If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY SERVICE, this may be the role for you./ph3Shift Lead Job Summary/h3p1 year as a Team Member in the Quick Service Restaurant industry - looking...Hourly payShift workNight shift
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