Phlebotomist, Clin Svcs Tech-Ambulatory

Overview Clinical Services Technician collects pathology specimens at free‑standing Ambulatory Care Centers. Responsibilities include registration, processing, and allocation of laboratory specimens and orders from all sources; verification of proper patient/specimen identification; ensuring appropriateness of specimens and accompanying orders; organizing laboratory workflow and prioritizing processing and preparation of specimens for transport; maintaining a clean and orderly work environment and proper PAR levels of supplies; using requisite equipment, instruments, and computer systems to test, accession, label, and package specimens; performing procedures within established testing methods; conducting POCT, routine maintenance, and quality control procedures on specified equipment; troubleshooting as needed; managing patient wait times and expectations using computer systems; and demonstrating service excellence through friendly, professional communication and empathy. The technician also updates knowledge, skills, and competencies as required, works independently or as part of a team, and performs other duties as assigned. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care. For more information, visit Licensure Phlebotomy Preferred Education High School Diploma or Equivalent Preferred Equal Employment Opportunity WakeMed is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status. #J-18808-Ljbffr