Service Center Lead: Elevate Customer Experience

Trek Bicycle Shawnee

Trek Bicycle is seeking a Service Manager to lead the store's Service Center, owning workflow, staffing, and KPIs to ensure the best customer experience. You will be the primary service advisor, coordinating with sales and training your team to deliver Trek’s renowned hospitality. You will train staff, engage with customers to recommend services, manage costs, and ensure accurate order management. This role emphasizes proactive leadership and continuous improvement." #J-18808-Ljbffr Trek Bicycle

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Service Center Lead: Elevate Customer Experience in Arlington, VA vacancy

24/7 IT Service Center Lead
CACI International Inc is seeking a dynamic Service Center Manager to lead and transform our mission-critical IT service operations, including... ...distributed user base and delivering exceptional customer experiences. You will implement ITIL-aligned processes, SLAs, and...
Suggested
CACI International Inc
Arlington, VA
1 day ago
Service Center Manager
$70.8k - $148.6k
Job Title: Service Center ManagerJob Category: Information TechnologyTime... ...Service Center Manager to lead and transform our mission-... ...and delivering exceptional customer experiences in fast-paced, demanding... ...reduce resolution times, and elevate user satisfaction....
Suggested
Contract work
Work experience placement
Local area
Flexible hours
CACI International
Arlington, VA
4 days ago
Automotive Service Appointment Coordinator
$19 - $23 per hour
...looking for a friendly, organized, and customer-focused individual to join our Service team. This position combines... ...support. You’ll help create a positive experience for our customers—from scheduling... ...Looking For Automotive BDC, call center, cashiering, or customer service...
Suggested
Hourly pay
Full time
Local area
Shift work
Titus Will Ford
Washington DC
a month ago
Workplace Services Site Lead
$104.4k - $172.3k
...seeking an experienced Workplace Services Site Lead in Kirkland to coordinate... ..., operations, workplace experience, and event functions. As Site... ...culture Deliver high-quality customer service, addressing... ...responsibilities; track expenses to cost center and provide regular budget...
Suggested
Full time
Work at office
Local area
Immediate start
Remote work
Flexible hours
Weekend work
Afternoon shift
Early shift
ServiceNow
Washington DC
a month ago
Service Manager Lead (ITSM)
...Role: Service Manager Lead (ITSM) Location: Vancouver, WA Onsite Duration: Full time Experience 7 to 12 Years JOB SUMMARY Seeking an experienced SMO Lead... ...driven service performance, and enhanced customer experience. The SMO Lead acts as the...
Suggested
Full time
Work at office
Siri InfoSolutions Inc
Washington DC
3 days ago
Field Services Team Lead - Auburn, WA
$72k - $99k
...responsibilities outlined in the Field Service Technician I & II job... ...distribution to all Service Center employees. What You'll... ...processes and safety procedures. Lead and conduct training on... ...limited to, relevant skills/ experience, time in role, business line,...
Hourly pay
Temporary work
Work at office
Work visa
Flexible hours
Baxter International Inc
Washington DC
a month ago
Bicycle Service Lead - Team Coaching & Customer Experience
The UpTeam Consultants is seeking a Services Manager in Arlington, VA who leads with a customer-focused mindset and coordinates a fast-moving service queue for bikes. The role requires a strong background as a professional bicycle mechanic and excellent communication with...
The UpTeam Consultants
Arlington, VA
3 days ago
Service Leader: Grow Accounts, Elevate Customer Experience
Alsco Uniforms in Alexandria, VA is seeking a Service Manager who will supervise District Managers and ensure the Service department meets... ...to the General Manager and focuses on delivering outstanding customer service and operational excellence. You will recruit and...
Alsco Uniforms
Alexandria, VA
2 days ago
Enterprise ITSM & Continual Service Improvement (CSI) Lead
...Sky is searching for an Enterprise ITSM & Continual Service Improvement (CSI) Lead to support a large, multi-site Department of... ...into support processes and self-service. Champion customer and employee experience (CSAT/NPS); capture Voice of the Customer and incorporate...
Permanent employment
Work at office
Night shift
Day shift
Quantum Sky
Arlington, VA
4 days ago
Field Service Manager — Lead First-Responder Tech Team Travel
...in Arlington, VA seeks an experienced Service Manager to lead our regional field service team... ..., improve operations, and strengthen customer relationships while delivering exceptional... ...with Sales to ensure a superior customer experience. #J-18808-Ljbffr MES Life Safety
MES Life Safety
Arlington, VA
2 days ago
Executive Support Service Lead
...currently seeking an Executive Support Service Lead who will provide oversight of Executive... ...environment. Qualified candidates will have experience running large enterprise level teams... ...of the team, including timelines, customer experience, and relationship management...
Remote work
General Dynamics Information Technology
Arlington, VA
4 days ago
Service Manager
...incredible hospitality to our customers, and change the world by... ...Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's... ...every customer has the best experience. You'll be the primary service...
Trek Bicycle
Arlington, VA
4 days ago
Guest Service Coordinator
...vision to create an extraordinary experience and fulfilling the interim... ...to give back. Job: Guests Services Coordinator FLSA... ...ensuring the highest level of customer satisfaction.... ...innovative solutions to book a lead. Understand and learn each...
Hourly pay
Temporary work
Interim role
Local area
Relocation
Monday to Friday
CWS CORPORATE LEASING LLC
Washington DC
4 days ago
Service Leader
$20.75 - $23.08 per hour
...Service Leader Washington D.C., District of Columbia 40 Massachusetts... ...to be a typical fast-food experience. Chipotle has always done... ...responsible for maintaining a positive customer experience by ensuring safe... ...a demonstrated purpose as it leads the way in digital,...
Work at office
Local area
Shift work
Chipotle
Washington DC
5 days ago
Account Manager
$75k - $85k
...a deep understanding of our customers, disciplined execution, and... ...accounts, advise customers on service center capabilities, and introduce... ...Must have at least 3 years of experience operating a vehicle with a... ...generate sales potential and leads Possess excellent written...
Full time
For contractors
Work at office
Integrated Power Services
Washington DC
1 day ago
Service Desk Coordinator
...support and capabilities or similar • Desired - Call Center or front-line customer support experience • Desired - Knowledge of Navy Federal operations,... ...Infrastructure Library) • Desired - Previous customer service in a fast-paced environment • Desired - Familiar...
Medix
Vienna, VA
4 days ago
Service Coordinator
$20.21 - $30.31 per hour
...entertainment and online experiences. As a Fortune 50 leader,... ...cutting-edge products and services to life for millions of customers every day. If you share in... ...and our goal to lead the future in media and technology... ...backs and helping us elevate opportunities to do better...
Work experience placement
Shift work
Night shift
Weekend work
Comcast
Laurel, MD
1 day ago
Customer Care Manager
$71.93k - $107.9k
...Customer Care Manager Comcast brings together... ...and online experiences. As a Fortune 50 leader... ...edge products and services to life for... ...industries and our goal to lead the future in... ...improvement of the Service Center (Call Center)... ...and helping us elevate opportunities to do...
Work experience placement
Work at office
Comcast
Laurel, MD
3 days ago
Workplace Service Coordinator
...Workplace Services Coordinator Top skills as outlined by manager: Proficiency in Google products, customer service experience (customer facing and virtual), ability to lift and move up to... ...Coordinator will also work directly with the Lead Coordinator, Workplace Services....
Work at office
Shift work
Omni Inclusive
Mc Lean, VA
2 days ago
Project Manager (PM) - Tour Services
...Project Manager (PM) – Tour Services Job Type: Full-Time.... ...Minimum of five (5) years of customer service experience with progressive... ...tour service and/or visitor center. At least one (1) year... ...and corrective actions. Lead the contractor team in maintaining...
Full time
Contract work
For contractors
Ladgov Corporation
Washington DC
9 days ago
Booking Services Coordinator - Remote
...We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation... ...-motivated ~Previous booking or customer-service experience is helpful but not required Why Choose Us?...
Remote work
Flexible hours
HB Travels
Washington DC
13 days ago
Director of Campus Retail Services
$87.5k - $92.5k
...President of Facilities and Campus Services, the Director of Campus... ...an exceptional student and customer experience, drive revenue growth, and... ...Director will be responsible for leading a dedicated team of staff... ...of frontline service centers. Identifying opportunities to...
Full time
Contract work
Temporary work
For contractors
Seattle University
Washington DC
12 days ago
Service Coordinator Supervisor
$73.76k - $126.44k
..., MD branch location, which serves customers throughout the greater Washington,... ...Transform the everyday with us! Our  Service Coordinator Supervisors lead teams responsible for laying the... ...for the customer’s overall service experience. The right candidate will...
Permanent employment
Work at office
Immediate start
Remote work
Washington DC
11 days ago
Service Supervisor, Tysons Galleria (2nd shift)
$97.7k - $134.31k
Service Supervisor, Tysons Galleria (2nd shift) McLean... ...exceptional mobility experiences through innovation to... ...The Supervisor, Service Center is best suited for... ...experience on the front end (customer facing), back end (... ..., motivate, and lead individuals, groups, and...
Work experience placement
Work at office
Afternoon shift
Lucid Motors
Mc Lean, VA
4 days ago
Automotive Service Lead: Drive Sales & Guest Experience
...Tire & Rubber Company is seeking an Assistant Service Manager to oversee the service department in a Goodyear Auto Service Center. You will build relationships with guests... ...at least one year of automotive service experience, a valid driver's license, and the ability...
The Goodyear Tire & Rubber Company
Capitol Heights, MD
5 days ago
Store Service Lead: Drive Sales & Customer Experience
$20 - $25 per hour
...seeking an Assistant Manager of Sales and Service to provide exceptional customer service and support the management team. In this role, you will lead the store team to exceed sales goals... ...years of retail sales or management experience and demonstrate excellent...
Hourly pay
West Elm
Alexandria, VA
1 day ago
Service Dispatch Coordinator
$45k - $65k
CyberSheath Services International LLC is a rapidly growing Security... ...ensuring communication with customers as required: keeping them informed... ...open service tickets and elevate requests to other team... ...duties as assigned. Required Experience, & Skills Excellent Customer...
Remote work
Monday to Friday
CyberSheath
Reston, VA
5 days ago
Fire Protection Service Coordinator - Tysons, VA
...Overview The primary responsibility of the Fire Protection Service Coordinator is to ensure all customer commitments concerning service delivery are met on... ...a minimum of 3 years of technical customer service experience, related to Fire Alarm & Life Safety Systems...
Work at office
M.C. Dean, Inc.
Mc Lean, VA
1 day ago
Office Services Site Leader
$24 - $27 per hour
...client billing according to customer requirements. Must possess excellent... ...interpersonal and customer service skills to communicate... ...Qualifications (Education, Experience, and Certifications) High school... ...Ability to effectively set goals, lead employees, and provide...
Full time
Contract work
Work at office
Worldwide
Relocation package
Flexible hours
Shift work
Ricoh USA, Inc.
Mc Lean, VA
3 days ago
Service Center Lead - Sales & Ops
Autoserviceplus is seeking an Assistant Service Manager to support the service and tire team under the direction of the Manager, Store... ...company standards. You will assist in training and coaching staff on customer care processes and CVIs, monitor workflow for efficiency and...
Autoserviceplus
Annandale, VA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Center Lead: Elevate Customer Experience. Be the first to apply!