Assistant Community Association Manager

Job Details Job Location: Mesa, AZ 85209 Position Type: Full Time Salary Range: $21.00 - $22.00 Hourly Job Category: BROGEN Imagine being part of a fast-growing, tech-forward HOA management company where your career can truly take off—and where your success is celebrated every step of the way. Welcome to RealManage! We’re not just expanding—we’re thriving. And as we grow, so do the opportunities for our team members. At RealManage, you'll find a supportive, energetic culture that values your hard work, respects your time, and encourages you to reach your full potential. RealManage is proud to be Certified™ by Great Place to Work®, a globally recognized authority on workplace culture and employee satisfaction. This honor is based entirely on feedback from our own team—proof that our people love where they work. When you join RealManage, you’re more than just an employee. You are part of a close-knit, nationwide team that invests in your long-term success. Who We Are RealManage is one of the top community management firms in the U.S., ranked #3 out of 5,000+ companies nationwide. We operate in 16 states and Washington, D.C., serving a wide range of communities—from HOAs and condos to luxury high-rises and master-planned developments. Our client list includes some of the country’s most respected developers and builders. We stand out for our innovative, tech-driven approach, combining cloud-based tools, mobile apps, and industry-leading expertise to deliver exceptional service at competitive prices. Why Join Us At RealManage, we don’t just manage communities—we build them. Our mission is to deliver smart, transparent, and personalized solutions that exceed expectations. We constantly measure our performance, embrace innovation, and never stop improving. We’re more than a workplace—we’re a team that values growth, integrity, and genuine connection. Whether you’re launching your career or looking for your next big move, you’ll find opportunity, support, and a place to thrive here. Our Core Values Integrity – Always do the right thing Respect – Treat everyone with dignity Selflessness – Work for something bigger than yourself Personal Relationships – People do business with people they like Always Improving – Never stop growing Join RealManage and be part of a company that’s leading the way in community management—with heart, innovation, and a clear vision for the future. Job Title: Assistant Community Association Manager Key Responsibilities: Provide administrative and operational support to the Community Association Manager across multiple communities. Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service. Become familiar and knowledgeable of assigned portfolio’s rules and regulations, amenities, meeting dates, architectural procedures, and other important community processes. Process architectural requests as they are submitted. All complete requests will be entered into Caliber prior to sending to the Committee according to association’s approved procedures. ACAM is responsible for amenity access distribution (keys, fobs, passes, etc.). Prep Annual Meeting of the Membership documents Process compliance tours and ensure that violations submitted to administrative team are reviewed and mailed out in accordance with company policy. Assist with processing community-wide mailouts. ACAM will submit approved mass mailings through third party vendor with approved specifications. Attend Community meetings as needed Filing and scanning of correspondence according to company policy. Maintain organized and accurate records, reports, and documentation in line with company and association requirements. Perform other duties as assigned to support the effective management of assigned communities. QualificationsQualifications: Strong organizational skills with the ability to prioritize and multitask effectively. Excellent verbal and written communication skills. Positive, customer-focused attitude with a professional demeanor. Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus. Ability to work independently and collaboratively in a dynamic, fast-paced environment Physical Requirements – Office/Administrative Roles Ability to sit for prolonged periods at a desk and work on a computer. Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. environment. Why Join Us We are a people-focused, technology-driven HOA management company that values teamwork, growth, and service excellence. As an Assistant Community Association Manager, you’ll gain valuable experience and growth opportunities in a supportive environment with room to advance your career. EEO & Values Statement RealManage is a value based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Pay and Benefits: $21.00 to $22.00, per hour depending on education and experience. Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays #J-18808-Ljbffr