Compliance Surveillance Sr. Officer

Citibank, N.A. seeks a Compliance Surveillance Sr. Officer for its Jersey City, New Jersey location.

Duties: Conduct surveillance reviews and evaluate accuracy, reliability and integrity of the compliance analytics and findings produced. Identify potential issues associated with surveillance tools and process enhancements and development scenarios. Perform data gathering and consolidation, metrics assessment, trends analysis, and anomalies identification, applying knowledge of financial industry standards of compliance policies, risk taxonomies, and relevant U.S. and global laws and regulations. Perform surveillance issue case review, investigation and management using Total Conduct and NICE. Maintain adherence to regulatory standards and internal policies. Review Level 2 and Quality Control surveillance alerts, identify the precise risk, and provide disposition commentary adhering to the set procedures. Communicate and escalate potential issues for timely addressing and resolution. Coordinate with the first and second lines of defense to determine and implement appropriate resolutions. Collaborate with the Surveillance Intelligence Unit to refine and advance surveillance tools, models, and lexicon rules. Fortify detection capabilities and innovation within the program. Navigate complex organizational structures and drive communications across departments to convey regulatory expectations and facilitate risk mitigation. Respond to inquiries from auditors and regulators; participate in initiatives to drive adherence to regulatory frameworks and documentation. Generate reports and metrics review using Cognos. Communicate technical information in Systran to track surveillance progress, examine case dispositions to confirm risk factors are addressed. Review electronic communications and voice cases of various risk taxonomies. Synthesize complex data into actionable insights to support informed decision-making and strategy development. Collaborate with Metrics, Technology and Surveillance Intelligence Units in the development, testing, and implementation of enhancements of surveillance systems and processes. Involved in project management including defining scope, setting objectives and creating plans. Contribute to processes and procedures of assessing compliance risks, providing credible challenge, and managing escalation and resolution processes. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree, or foreign equivalent, in Economics, Finance, Law, or related field and 5 years of progressive, post-baccalaureate experience as a Compliance Surveillance Analyst, Compliance Surveillance Officer, or related position involving monitoring, maintaining & enhancing compliance surveillance systems & processes for a global financial services institution. 4 years of experience must include: Data gathering and consolidation, metrics assessment, trends analysis, and anomalies identification; Applying knowledge of financial industry standards of compliance policies, risk taxonomies, and relevant U.S. and global laws and regulations; Project management including defining scopes, setting objectives and creating plans; Surveillance issue case review, investigation and management using Total Conduct and NICE; Report generation and metrics review using Cognos; Communicating technical information in Systran; Review of electronic communications and voice cases of various risk taxonomies; and Creation of prototype messages for risk mapping and development of risk detection and false alerts discernment models. Applicants submit resumes at Please reference Job ID #26961013. EO Employer.

Wage Range: $183,900 to $234,255.41

Job Family Group: Compliance

Job Family: Surveillance

Job Family Group:

Job Family:

Time Type:

Full time

Primary Location:

Jersey City New Jersey United States

Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Jun 27, 2026

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