ServiceNow Architect

Openkyber

JOB TITLE: ServiceNow CMDB, CSDM & ITAM Solution Architect

LOCATION: San Jose, CA (Onsite)

JOB TYPE: Contract

EXPERIENCE: 8+ Years

We are seeking an experienced ServiceNow CMDB, CSDM & ITAM Solution Architect to lead the architecture, implementation, and governance of ServiceNow across ITSM, ITOM, and ITAM environments. The ideal candidate will have strong hands-on experience with CMDB, CSDM, Discovery, Service Mapping, IRE, Hardware Asset Management (HAM), Software Asset Management (SAM), integrations, ServiceNow scripting, and platform governance.

RESPONSIBILITIES:

Design and govern ServiceNow architecture across ITSM, ITOM, and ITAM.
Define scalable architecture, implementation standards, and best practices.
Design enterprise CMDB architecture, data models, CI classes, and CI relationships.
Lead CSDM implementation and adoption.
Establish CMDB data quality, reconciliation, normalization, and lifecycle governance.
Configure and optimize Discovery, Service Mapping, IRE, and CMDB capabilities.
Define application, service, and infrastructure modeling strategies.
Lead end-to-end Hardware Asset Management implementations.
Design asset lifecycle processes covering procurement, deployment, inventory, refresh, retirement, and disposal.
Lead Software Asset Management initiatives including software discovery, entitlements, licensing, compliance, normalization, and reclamation.
Develop and troubleshoot Business Rules, Script Includes, Flow Designer, integrations, and automation.
Design integrations between ServiceNow and enterprise/third-party systems.
Support ServiceNow upgrades, enhancements, and continuous improvement.
Work directly with clients, business stakeholders, and IT leadership.
Lead architecture workshops, solution reviews, and governance discussions.
Mentor developers, administrators, and implementation teams.
Provide technical leadership through planning, implementation, and go-live.

REQUIRED SKILLS:

8+ years of ServiceNow experience.
Strong ServiceNow Solution Architecture experience.
Strong expertise in CMDB and CSDM.
Hands-on experience with Discovery and Service Mapping.
Experience with IRE and CMDB data modeling.
Strong understanding of CI relationships, service models, and application models.
Hands-on HAM and SAM experience.
Strong ITSM and ITOM experience.
Strong ServiceNow scripting and JavaScript experience.
Experience with Business Rules, Script Includes, and Flow Designer.
Experience designing and supporting ServiceNow integrations.
Strong data quality and governance experience.
Excellent client-facing communication and stakeholder management skills.
Strong technical leadership experience.
Enterprise-scale ServiceNow implementation experience.

PREFERRED SKILLS:

ServiceNow Certified Technical Architect (CTA)
CIS - Discovery
CIS - Hardware Asset Management
CIS - Software Asset Management
ServiceNow Certified Application Developer
ServiceNow Data Foundations (CMDB & CSDM)
ServiceNow Certified System Administrator

NICE TO HAVE:

Enterprise ServiceNow transformation experience.
Experience with complex CMDB environments.
Experience with ServiceNow platform governance.
Experience working with large enterprise clients.

WORK REQUIREMENTS: San Jose, CA - Onsite Contract position 8+ years of ServiceNow experience required

For applications and inquiries, contact:View email address on us.fitly.work

Apply

Vacancy posted 3 days ago

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