Facility Representative Program Support Specialist [PR0057A]

Facility Representative Program Support Specialist

ProSidian Consulting is looking for a Facility Program Support Specialist (Full-Time) in the Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. ProSidian's work includes supporting requirements for consulting, acquisition support, program/project management, operational/administrative business support, and environmental consulting support for support DOE Hanford [inc. Richland Operations Office (RL), and Office of River Protection (ORP)] in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington.

The purpose of the DOE FR Program is to ensure that competent DOE staff personnel are assigned to oversee the day-to-day contractor operations at DOE's hazardous nuclear and non-nuclear facilities. Oversight performed by Facility Representatives (FRs) provides DOE Line Managers with accurate, objective information on the effectiveness of contractor work performance and practices, including implementation of the integrated safety management (ISM) system.

The FR shall observe, evaluate, and report on the effectiveness of the operating contractor in multiple areas important to safe, efficient operations, such as operational performance, ISM, quality assurance, management controls, emergency response readiness activities, and assurance of worker health and safety.

FRs should vary their day-to-day presence in assigned site/facilities to show a degree of unpredictability and spontaneity based on the FR's judgment regarding what is appropriate to observe and assess.

Duties, Responsibilities, and Authorities include:

• Operational Awareness: A FR shall be thoroughly familiar with their assigned site/facility, operating procedures, site/facility safety bases, operating organizational structure, and key process control personnel. The FR shall be aware of major work in progress and in planning.
• Communication (4.1.2): The FR shall maintain frequent communication with contractor personnel and field element supervision to ensure that DOE Line Management is cognizant of current site/facility conditions.
• Availability (4.1.3): The FR shall be available to respond to site/facility events and serve as the DOE presence for special operations and be readily available to operating contractor personnel to facilitate the notification of occurrences and any safety or operational concerns.
• Independence (4.1.4): A FR should be in a position to provide information to DOE Line Management independent of programmatic responsibilities.

The Facility Program Support Specialist shall provide support in the following areas: Maintain Facility Representative (FR) Instructions (e.g., changes, reviews, approvals, periodic reviews, implementations, distribution, etc.).

• Review Master Oversight Plans (MOPs) to ensure consistent implementation of the Facility Representative (FR) Program: Maintain centralized file of approved MOPs, and distribute MOPS to Stakeholders.
• Coordinate the annual review of Facility Representative (FR) staffing and coverage requirements by the Operations Oversight Division (OOD) Director and Facility Representative (FR) supervisors, and revise this instruction as needed.
• Manage the Facility Representative (FR) training and qualification program.
• Prepare Facility Representative (FR) qualification cards and written exams.
• Maintain the oral and written exam banks and qualification cards.
• Conduct monthly meetings to provide continuing training and a forum for presenting lessons learned.
• Observe 30% and 80% of oral boards to ensure consistency across the program.
• Observe all final qualification boards to ensure consistency across the program.
• Implement new qualification test questions database.
• Enter items into eTQP (electronic Technical Qualification Program.

The Facility Program Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.

The Facility Program Support Specialist shall demonstrate:

• Bachelor degree in relevant field of study.
• Five years of relevant experience.
• Experience in applying analytical techniques, performing various types of process/database/system review, developing process improvements, and using automation tools.
• Excellent verbal and written communications skills.
• Excellent customer service skills.
• Experience in database management, including interactive database management.
• Proficiency in development and presentation of staff training.
• Proficiency of the Microsoft Office suite of tools and other automation tools.
• Ability to independently perform multiple tasks with dynamic priorities.
• Ability to create various types of performance status reports.
• Knowledge of Hanford Site mission, activities and priorities preferred.
• Working knowledge of DOE RL management databases/systems, policies, and procedures preferred.
• U.S. Citizenship.

Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. Work shall be conducted at the Department of Energy - Richland Operations Office, Office of River Protection, The Hanford Site, and Richland, WA.

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

Core competencies include:

• Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and optimal client and company solutions
• Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization ability to manage projects and activity, and prioritize tasks

Other requirements include:

• Understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.
• Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your