Night Service Rep Part

Extended Stay - - Responsibilities: Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations; Maintain control of all hotel keys, including safeguarding from mishandling or theft; Log keys in and out, when necessary. Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary; Keep abreast of hotel policies, training, and safety procedures; Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary