Deposit Operations & Branch Growth Leader

Community Bank Deposit Manager Location: 4191 2nd St S, St. Cloud, MN 56301 Job Summary Responsible for the day‑to‑day management of deposit operations, teller operations, deposit product sales, and customer service for the St. Cloud branch in the pursuit of maintaining the highest level of customer satisfaction. Provide supervision for tellers and universal bankers to optimally train, coach, evaluate, recognize, and reward performance. Committed to helping Stearns Bank to become and remain a successful organization. Salary Annual salary range: $90,000 – $120,000. Final employment offers will be dependent upon the selected candidate’s relevant qualifications and experience. Responsibilities Develop and implement individual referral, sales, and services goals for all branch staff. Assess and monitor accountability to ensure that team members meet their individual and collective responsibilities, goals, and expectations. Work with internal departments to create fliers, social media content, and demos that can be shared with current and prospective customers. Attend local civic and business events to represent Stearns Bank and build relationships; encourage the team to do so as well. Supervise all teller operations and deposit account operations continually to ensure all policies and procedures are followed to provide efficient customer service. Assist customers with service problems or requests and personally resolve problems or direct them to the appropriate individual to ensure that customer problems are efficiently and courteously resolved in a timely manner. Lead the monitoring of customer activity for possible fraudulent intent and the review of customer‑overdrawn accounts and suspicious transactions and take appropriate action including but not limited to advising appropriate internal staff, notifying law enforcement and closure of customer account(s) if deemed appropriate. Review Kiting Report daily. File a SAE (Suspicious Activity Elevation) in accordance with requirements of the Bank Secrecy Act. Lead the monitoring of the daily overdraft report for employees and NSF activity. May include closing employee accounts as directed by company policy and procedures. Requirements Occasionally lift and/or move up to 10 lbs. Literacy in English. Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools, or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk, or hear. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Qualifications Associate’s degree and 7-10 years banking experience. Strong knowledge of products and services, planning, goal setting, project/time management and selling techniques. Knowledge Fiserv Premier core system preferred. Excellent business development and client relationship skills. Detail oriented with exceptional sales and analytical skills. Aim to consistently meet or exceed objectives. Sales and service‑oriented teammate with excellent interpersonal skills. Highly motivated and grow with a team where you can make a big impact. Great listening skills and a problem‑solver with a ‘can‑do’ attitude. Strong digital literacy. Flexible. Benefits Employee Stock Ownership Plan & 401k Plan Healthcare (Medical, Dental, Vision, Telehealth, Life insurance) 12‑week Paid Parental Leave and Medical Leave (with a cap of 20 weeks for eligible team members who qualify for both Medical and Parental Leave related to the birth of a child) $5,000 Family Care Reimbursement: Childcare, Elder Care, Student Loan Debt, Pet expenses, Down Payment Assistance PTO from 13 to 23 days depending on tenure. Cashout and Carryover options 10 Days Sick Time 11 Paid Holidays 4 Days Volunteer Time 2 Days Self Allowance Time Tuition Assistance Equal Opportunity Employer / Affidantative Action Plan We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran’s status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment. #J-18808-Ljbffr