Medical Assistant / Patient Care Team Member

Medical Assistant / Patient Care Team Member

Join Our Team at Chicago Cosmetic Surgery and Dermatology (CCSD) and Chicago Cosmetic Surgery and Research

We are searching for motivated, emotionally invested, and passionate individuals committed to lifelong learning and making a meaningful impact in healthcare and aesthetics. We value team members driven by excellence, innovation, and a genuine desire to grow personally and professionally.

About Us At CCSD, we proudly bring together a team of world-renowned, board-certified dermatologists and plastic surgeons dedicated to providing exceptional care that blends cutting-edge science with patient-centered compassion. Our practice offers a comprehensive range of services- from advanced medical and surgical dermatology to state-of-the-art cosmetic and plastic surgery procedures- all designed to enhance appearance and overall health and confidence.

Through our retail brand, CSS, we extend that same expertise into skincare, offering products curated and recommended by our medical professionals. Located in the vibrant River North neighborhood, our state-of-the-art facility is a center for excellence in healthcare and aesthetics, surrounded by Chicago's iconic landmarks and creative energy.

Why Join Us? We believe in recognizing and supporting the incredible efforts of our team. You'll enjoy a wide array of benefits, including:

• Generous Medical coverage with up to 75% of employee medical premiums covered by the practice
• Dental and Vision Insurance: Optional plans are available to ensure your health is a top priority.
• 401K With Match: Up to 4% employer match to help you secure your financial future.
• Product & Service Discounts: Enjoy discounts on skincare products and treatments
• Robust complimentary cosmetic points that can be redeemed for free services.
• Free Skincare Products: Receive frequent free products from our renowned skincare store, Chicago Skin Science.
• Skincare Education: Participate in ongoing education to grow your expertise in skincare, health, and aesthetics.
• A close-knit, supportive team environment that fosters collaboration and camaraderie

How you will make an impact

• Verifies patient information by interviewing the patient; recording medical history; and confirming the purpose of the visit.
• Prepares patients for examination. Sets up rooms for appropriate procedures.
• Assists providers with examinations, cosmetic procedures, and surgeries.
• Documents all patient notes in an electronic medical record, NexTech.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.
• Responds to patient telephone inquiries.
• Maintains pathology and laboratory logs.
• Administers medications and injections as needed.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Keep exams rooms fully stocked.
• Cleans and sterilizes instruments.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Serves and protects the dermatology practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintains professional image through proper attire and grooming.
• Performs other duties as needed.

Performance Requirements:

• Ability to effectively triage patients to obtain chief complaint.
• Excellent customer service, communication skills and general etiquette.
• Ability to understand patient's needs and concerns.
• Ability to work as a team member.
• Ability to manage multiple tasks simultaneously.
• Organized with attention to detail.
• Computer proficiency.
• Proficient with medical terminology.
• Knowledge of CPT and ICD-10 coding.

Education:

• High school diploma or equivalent.
• Completion of an accredited medical assistance program with the ability to sit for the national Certified Medical Assistant (CMA) exam. Qualified years of experience in lieu of certification may be considered in some cases.

Experience:

• Two years' experience in a physician medical practice preferred, but not required. Dermatology or plastic surgery experience is preferred. New graduates are welcome to apply.
• Cosmetic/General Dermatology MA: Require a minimum of 1 year of experience in either cosmetic or general dermatology.

ADA SPECIFICATIONS (Physical demands that must be met in order to successfully complete the essential functions of the job) • Requires ability to speak audibly and listen actively. • Requires ability to use computers, telephones and other office equipment. • Requires ability to sit for extended periods of time. • May require occasional bending and lifting up to 25 pounds. • May require periodic travel. EQUAL OPPORTUNITY STATEMENT: Decisions and criteria governing the employment relationship with all employees at Chicago Cosmetic Surgery and Dermatology are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.