Guest Service Agent
Austin TownePlace Suites by Marriott
Job Description
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
- 0 – 1+ year of customer service experience
- Passionate about hospitality and creating an exceptional guest experience.
- Ability to handle confidential information, including guest records, with a high degree of integrity.
- Ability to answer and route calls as appropriate; takes guest messages with accuracy.
- All other duties as assigned.
- High School degree or better
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- ...courts, folds, marks or carries linens • Cleans rooms in accordance to specific brand and company minutes per room standard • Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not...SuggestedDaily paidFlexible hours
- ...career pathing and development.What you will be doingOur Housekeepers help us deliver a clean, comfortable room with great service to our guests by cleaning the rooms and grounds of the property. Reporting to the Head Housekeeper, the Housekeeper is a member of the Clean...SuggestedFull timePart timeNight shiftWeekend work
$35k - $37k
...We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you...SuggestedLocal areaFlexible hoursShift workNight shift- ...attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring that they will want to return and ultimately furthering our reputation. Responsibilities: Perform various cleaning...Suggested
$10 per week
...401(k) retirement savings plan with a company match after 1 year of service Anniversary pay (must meet eligibility requirements) Discounted shift meals and a 25% discount when dining as a guest Opportunities - we train and provide career opportunities so you can...Weekly payTemporary workPart timeFlexible hoursShift work- ...times • Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards • Greets... ...What we are looking for: ~0 – 1+ year of customer service experience ~ Open morning availability, 6am – 12pm ~ Passionate...Daily paidFlexible hoursDay shift
$16.9 - $17.5 per hour
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...401(k) retirement savings plan with a company match after 1 year of service Anniversary pay (must meet eligibility requirements) Discounted shift meals and a 25% discount when dining as a guest Opportunities - we train and provide career opportunities so you can...Weekly payTemporary workPart timeFlexible hoursShift work$16.9 per hour
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...401(k) retirement savings plan with a company match after 1 year of service Anniversary pay (must meet eligibility requirements) Discounted shift meals and a 25% discount when dining as a guest Opportunities - we train and provide career opportunities so you can...Weekly payTemporary workPart timeFlexible hoursShift work- ...live on-site. Screen tenant applicants, show and lease apartments. Collect and deposit rents. Candidate to provide excellent customer service to our residents, interface with maintenance staff to process work orders, and partner with community advocates to create a...Full timeLive inWork at officeLocal areaMonday to Friday
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...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours$20.81 - $24.82 per hour
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...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours$16.9 per hour
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...* Salary Range: $16.90 to $25.00 per hour depending on industry experience POSITIVE FIRST IMPRESSIONS PROFESSIONALS (Customer Service Staff): These are the friendly faces our customers are greeted by when they first walk through our doors and the warm voices our...Hourly payFull timeTemporary workPart timeSeasonal workImmediate startMonday to Friday3 days per weekWeekday work$17.1 per hour
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...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours$16.9 per hour
...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours$16.9 per hour
...with all our customers. You will support our commitment to bringing the best of who we are to deliver perfectly tailored service to each and every guest. As an Outbacker, you’ll help to provide each customer with an AUS-SOME dining experience in the restaurant, that makes...Hourly payMinimum wageContract workLocal areaFlexible hoursShift work$16.9 per hour
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