Quality Assurance Specialist

Quality Initiatives SpecialistWe are seeking a detail-oriented Quality Initiatives Specialist to support quality improvement, population health, and value-based care initiatives within our primary care clinic. This on-site role focuses on care gap closure, preventive care coordination, patient outreach, and collaboration with payers and clinical staff to improve patient outcomes and quality performance. This position is ideal for a Medical Assistant (MA) or Licensed Practical Nurse (LPN) with strong organizational skills and an interest in quality programs and proactive patient care.Key ResponsibilitiesCommunicate with insurance payers regarding quality programs and care gap initiativesReview care gap lists, population health reports, and quality dashboardsPerform patient outreach to schedule office visits, annual wellness visits, preventive screenings, labs, imaging, and diagnostic testsCollaborate with providers and clinical staff to close care gaps and improve quality outcomesSupport accurate documentation of quality measures within the electronic health record (EHR)Track and maintain quality performance data and reportsEducate patients on preventive care, chronic disease management, and recommended screeningsAssist with payer audits, chart reviews, and quality data submissionsMaintain HIPAA compliance and patient confidentiality at all timesRequired QualificationsCertified Medical Assistant (MA) or Licensed Practical Nurse (LPN) – requiredExperience in a primary care, family medicine, or outpatient clinic preferredExperience with quality measures, care gap closure, HEDIS, Medicare Advantage, or population health strongly preferredStrong communication, organizational, and follow-up skillsComfortable with patient outreach and care coordinationProficient with EHR systems and basic computer applicationsAbility to manage multiple priorities with attention to detailWork Schedule & LocationOn-site position in a primary care clinicMonday–Friday, daytime hoursNo evenings or weekendsCompensation & BenefitsBenefits package may include medical insurance, paid time off, and holidaysHiring TimelineCompensation: $20.00 - $28.00 per hour